Allow all of the components to dry completely before replacing them and restarting the stove. Make sure there are no obstacles in any of the outside connections. You might notice the stove releases bursts of cool air, sometimes when the system initially starts or maybe intermittently throughout the operation. Step 3: There is a loss of draft pressure. These cracks can form around the heads of the buttons under the decal. Generally, this happens when you leave the stove plugged in year-round and have a power surge at some point during the off-season. On the other side of the air chamber, a speed blower collects heat and spreads heat throughout the room. Remove one wire from the low limit switch and see if your stove powers off, if so, replace the low-limit switch. Refill the. Remove any debris or pieces of the pellet bag you may find in the hopper. When the TSTAT is not calling for heat, the circuit is open or NOT bridged. The shutdown timer is going to be between 15-30 minutes. 3. Contact your local building or fire officials about restrictions and installation inspection Ensure the feed motor is functioning correctly. Tray ash remains in your wood pellet stove as a waste product of burning wood pellets and must be regularly removed to prevent clogging and buildup. Check the exhaust system for blockage. This will also wear out the motor. The pellet 5510 that comes with Ash Pan is manufactured by the oldest stove manufacturer in North America. This pellet stove burns a green fuel that is carbon neutral. Likewise, a dirty vent or stove may restrict airflow, causing the stove to run for a very long time as it tries to cool down. Error codes for this are usually #4 or #4 and #5. Auger quit on St. Croix Hastings. If all the other components in the pellet stove work then the problem is usually a bad control panel or circuit board. This stove offers both exceptional functionality and style. Usually, if this is the case, the stove will start-up and run fine if it's set to the high heat setting, but at lower heat settings the fire will die out. Straightforward Solutions If your 5500 series pellet stove seems to have trouble feeding pellets, indicated by a flashing "A" on the display, make sure the door is securely closed. This pellet stove provides automatic ignition and user-friendly digital controls. While every stove is different, the following are the most typical reasons for your pellet stove not working: You can take the following measures to stop your stove from shutting down on you. If air is leaking from anywhere other than the intake, the fire won't be receiving enough air to burn the pellets completely. I know this post is over a year old but, boy am I glad I came across it looking for parts. Ensure the auger motor is functioning correctly. Ashley Hearth stands by the principle Quality and Value. Ensure theres proper airflow. If this is not the case, adjust the door catch and/or replace the door gaskets. Ashley Pellet Stove Problems [5 Easy Solutions]. Harman uses an exhaust mounted RTD probe, Quadrafire uses a burnpot mounted thermocouple, Lennox Whitfields use an optical sensor, most box store brands use a thermal heat resistor, and everybody else uses a thermal snap disc. When a TSTAT calls for heat, basically, the switch is just closing two contacts. Newer stoves for this model use the . 2. US Stove Ashley EPA Certified 2200 sq ft Modern Wood Pellet Stove 40 lb. By moving the feed adjuster counterclockwise, you can change the feed rate. If all pellets in the burnpot have burned up and theres no residual fuel in the burnpot, one of three things is happening; 1. For your pellet stove to continue to run safely and efficiently, you must prevent buildup in the burn pot. Hopefully, you can tackle these error codes now with absolute ease. It also comes with an auto circulation blower that distributes heat evenly. get a good understanding of how a pellet stove works here. Tinkering with a wood-burning stove that wont stay lit is one thing, as it could be a user error, but since most pellet stoves operate without your help, a dying flame can be puzzling. Every pellet stove has a sensor to detect proof of fire. 7 Ashley Pellet stove Manuals and User Guides (7 Models) were found in All-Guides Database. For excess ash, use an ash vacuum, if available. Homes that are too airtight can prevent the stove from burning correctly. Another common problem with the auger is that it might have a faulty motor. The combustion blower then pumps air throughout the burn chamber. Repairable or time to replace? This pellet stove is equipped with an all-digital control panel that is convenient to use. Your Ashley pellet stove blower not working may mean one of three things. Remove all foreign objects from the feed tube. Youll have to clean up the blocked auger to fix this issue. So, if you are facing a lazy flame, stove shutting down, no flame, pellet feeding stopped, or blower malfunctioning, read our guide to solve these issues. Of course, you will first want to check your stove's owner's manual for recommended cleaning and maintenance, but there are some general guidelines. Watch this video to get an idea of how to clean Ashley pellet stove. Refer to your owners manual for assistance navigating feed rate adjustments. Once the air has started flowing through the stove, a pressure switch commonly called a vacuum switch either senses this pressure and closes the circuit to the feed motor and igniter, or senses back pressure and opens the circuit to the feed motor and igniter. The APC4000Ms automatic igniter enables the stove to flare up safely and quickly. These are possible reasons for the blower not running. Model 5510 is of no exception too. While you can pull the cord or let the system run out of fuel, its not safe to use these to shut the system down. Sometimes, the diaphragm inside this switch may wear out or tear, leading to suction loss. First, the pellets might be damp. Ashely pellet stoves review shows that most people love this spec. Use pliers to fix the motor properly. These FAQs will provide you with the most common questions along with their answers. So, since there isnt enough air in the system, it cant burn the fuel as fast as the stove is feeding it in, resulting in unburned pellets. If this is broken, it might be stuck in the closed position. Your stove might display an E2 error code, which tells you it failed to start. 3. Check to see if the unit is plugged in properly. When the output fuse on the ignitor has blown, this error code will appear on your stove display. Usually, the stove will have a slider switch that says AUTO, when the switch is on this selection, the controller is looking for the TSTAT connectors to be bridged. To request service, call USSC. Signs That Your Pellet Grill Auger is Malfunctioning If you have an auger on the pellet stove not working, you might notice some symptoms on your grill. If you left your stove plugged in during the offseason, or if it has been plugged in since the last time you used it, and you had a power surge, these switches can sometimes roll out and need to be reset. Ashley Hearth Products. Also how I set it up through a wall and i show thermostat hookup. However, soot can effectively block your view when it overtakes the glass. What is the average life of a pellet stove? Not only is a malfunctioning pellet stove inconvenient (cold homes arent ideal during icy temperatures), it can also cause the system to use more pellets and put out less heat. Since your pellet stove is supposed to heat your home, its not ideal when it blows cool air. Remove the blockage using the manual auger feed function if your stove has one. Like a soiled burnpot, a dirty exhaust system causes numerous issues, including poor burning, and fires that periodically die. Measuring only 20 inches across and 18 inches deep you can now install a pellet stove in areas never before available. Your stove self-diagnoses the issue that its facing with error codes. With this article, we are here to help you do exactly that. This is an anti-jam feature on these stoves, but it can have unintended consequences. The possible reasons why your Ashley pellet stove is not feeding pellets are-. JavaScript is disabled. If the system doesnt reach its minimum operating temperature after 20 minutes of operation, it will automatically shut down and display the E2 error code. There are three symptoms to look for: 1. It is also designed to complement any room style. If air leaks out, it could cause the system to overheat as it tries to compensate. Ensure the heat sensor is functioning correctly. If this was the problem, we need to figure out why. Some models feature a digital controller with a plastic decal. Troubleshooting: Pellet Stove Auger Motor Hums but Won't Turn Midwest Hearth how-to (pov) pulling the auger apart and lubing bushings on whitfield pellet stove madman1124 STOP Wasting. While your stove will naturally become hotter as it moves into its cycle, it shouldnt fluctuate heat constantly. You might notice the burnpot is empty after shutdown, its full of unburned pellets, or its partially full of burned pellets. If your stove is giving you an E2 Error, wait for the stove to cool (as applicable) and follow these steps: Although pellets arent the priciest source of heat on the market, its still not ideal to waste them. Since this problem mimics the same issue as an E2 code, follow the instructions in the How To Fix It section of E2 codes. Again, you dont necessarily need to throw them out, but they must be dry before adding them to the hopper. When these fail, the stove usually shuts off. VIEW ON AMAZON . Check the air-to-pellet ratio. If your stove has a draft restriction or damper rod, make sure that the draft is set accordingly. Pellet Stove Burning Poorly Put it all together and you should be good to go. Adviace 80602 Combustion Exhaust Blower Motor for US Stove & USSC 5660 5501S 5660E, Ashley 5660 AP5660L AP5710, Vogelzang VG5790 5790 VG5770 5770 Pellet Stoves 4 $8997 Moreover, all of Ashley Hearths furnaces and stoves come at a reasonable price; hence the raving seen on Ashley Pellet stove reviews online. Is it cheaper to burn wood pellets or corn? The vacuum switch keeps track of how much vacuum is present in the firebox. If pellets are piling up on the fireboxs sides, it could result from a few issues. Continue with Recommended Cookies. When the stove produces a weak flame or a flame that is orange rather than blue, buildup in the burnpot may be to blame. USSC Ashley and King Pellet Stove Replacement Parts. Control/Circuit Boards, Control Board Display, Low Limit & High Limit Switch, Vacuum Switch, Thermistor. Verify the igniter rod is positioned correctly. Stove Starts but Quickly Stops. If the plate is upside down, the stove will not feed pellets correctly. As with any complex machine, understanding how a pellet stove works will give you a much better chance of being able to fix any problems you come across. Clean the pellet chute if you can reach it. Many stoves have a hopper lid switch in-line with the feed or the pressure switch, make sure the hopper lid is closed when troubleshooting. Check your owners manual if youre unsure what the blinks mean. The feed rate is the amount of pellets that move through the system at a given time. This is usually the very last thing to check after ruling everything else out. If this doesn't work, try #2. you can jump the switch by using a wire or paperclip. Here are the common problems, their reasons, and easy troubleshooting. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Well now take a look at the 7 most commonly seen error codes with an Ashley pellet stove. Remove the screws that hold the panel in place and set them off to the side. 1. An extended power loss event can do this too, if the power does not come back on before the stove has cooled to a point lower than the proof of fire threshold. It also can provide forced or radiant air heat. This error code shows up when the output fuse for the Draft Fan (Exhaust Fan) has blown. Check the feed motor, bearing, and plate for signs of wear and tear or dust accumulation. To take advantage of your stove's warranty, you must keep your receipt and register the appliance at USSC's official website. When you remove the pot, you'll notice two plates, one on either side of the burnpot housing; remove those plates to access the rear chamber, and thoroughly wipe down the chamber. If theyre damp, they wont ignite easily. Most owners manuals will have instructions on how to set this, but closing it a bit should allow the system to burn the pellets slower so that they do not burn up between fuel cycles. This can happen when the auger motor has gotten jammed or gone bad. Ashley Hearth Products. It may not display this or other websites correctly. Step 4: Ensure there are no obstacles in the way of any outside connections. Avoiding pellet stove problems. When an auger motor becomes old and tired, it spins slower. If the rooms fan has failed, youll need to get it fixed. Replaces 80606. Make sure the viewing door is properly closed and sealed. Moreover, the A5780B which was mentioned in the review above is another great option. Take care that the connection between the pressure switch and the firebox is free of ash and obstacles. Bestseller No. Moisture in the pellets, a defective igniter, or insufficient airflow is the most common problems that prevent a stove from lighting. In this case, youll need to replace the igniter. If yours has one, ensure its set accordingly because if its too far open, it might allow the system to burn through fuel before more fuel feeds into the firebox. These Ashley pellet stove reviews provide everything you need to know about each stove unit. While the agitator, ceramic glass, cabinets, gaskets, and trim are covered for a year. This can also be why your stove is no longer feeding pellets. If your pellet stove is running for 15 minutes, then shutting off leaving burn grate full of pellets, c heck for a defective igniter (Figure 1). All Rights Reseved. Replace worn components and clean as necessary. The Ashley Hearth AP5622 wood pellet stove is a modern update to the traditoinal wood pellet stove providing powerful heat up to 2,500 sq ft. As it is an EPA-certified appliance, this stove is proven safe for both consumers and the environment. Ensure the igniter isnt plugged in with ash. Some things can cause this, including damp pellets, poor-quality pellets, and a too-fast feed rate. Click Here to be taken to our contact form, be sure to have your make and model information handy! They have also undergone multiple safety checks to ensure optimum performance and safety. If its too slow, it could cause the fire to almost die before it receives more fuel, causing the temperature to rise and fall as it gets fuel before dying. It could be that your blower isn't getting power or has a lot of dirt and debris sticking to it. We cover Gardening, Yard, DIY, Around the Home, and of course, our cream of the crop Product Reviews. Take care of the following things to ensure that this problem is solved. Step 6: Slide the auger out of the feed to make sure everything is clean. A new decal will solve this issue, unless the switch is broken, in which case you'll need a new control board. This happens in auto-ignition-equipped models, as they monitor themselves during the startup sequence. It produces 68,000 BTUs to heat up to 1,200 square feet. Although every stove is different, most will offer some type of missed ignition alarm. Ashley Pellet Stove Error Codes [7 Easy Solutions], 4. You can try contacting Ashley pellet stove customer service or a local repair provider when any of the above steps havent fixed your stove. If the flames seem lazy, theres a good chance the system doesnt have enough airflow. They are called snap disc switch, high limit temperature sensor, thermo-disc, thermal limit and much more. The feed was interrupted for an extended period of time, 2. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. The stove may overheat, causing the switch to turn off the system and shutting down the fire. Best Price Fast Free Shipping! Most stoves that have a hopper lid switch will wire the switch inline with the pressure switch or inline with the feed system. 90% of the time this switch is the problem and I'm here to show you how to troubleshoo. Prices, promotions . Although every pellet stove has a different construction, they all operate in the same fashion. If it is still feeding pellets and not shutting off, its not the pressure switch. Create a cozy space with wood and pellet burning stoves and heaters from Ace Hardware. Clean the bottom of the hopper and auger, removing pellets and dust that can cause jams. The most common reasons - bad air flow, a dirty unit, bad igniter, blown fuse, bad gasket around igniter - could be easily avoided with regular maintenance and professional inspections. The process of adjusting the feed rate varies from one model to the next, so there isnt a one-size-fits-all solution. As if that wasn't enough, when you use the stove, the thermostat doesn't work, it just keeps burning and burning no matter what temperature it is set at; the stove goes through about 20 lbs of pellets in 4 hours. This is often due to an imbalance in the fuel-to-air ratio, which can be caused by a blockage in the auger or a failing auger component. Ensure the hopper lid is closed securely or the 5500 will not operate. If you cant find what you need in the manual, contact the manufacturer for help. When the following things happen, error code 3 shows up on the display. Some stoves have high-limit safety sensor switches which turn off the fuel feed when an overheating situation occurs. Step 1.1 - Unplug the stove and remove the access panels to the components. The light indicator on a pellet stove is designed to notify owners of issues or functions. It includes an exhaust blower that helps to get rid of smoke spillage. Wiseway Non Electric Gravity Fed Pellet Stove Review, In-depth Review of Englander Pellet Stove. There are a variety of reasons for your pellet stove failing to light. Thinking about your query about why my pellet stove stops working, were here to help you covering all common Ashley pellet stove problems and their simple solutions. Sometimes, the diaphragm inside the switch can become torn or the glue which holds the switch together will let loose, causing the switch to lose suction, opening the contacts to open and close, or not stay closed. It is the oldest name in stove manufacturing. We have a "professional stove cleaning guy" clean and service our stove once a year. Not enough airflow can cause the system to shut down. On a Quadrafire stove, the high-limit will actually kill all the power to the stove altogether. If theres a considerable dust accumulation, remove it from the system. Low-quality pellets may not burn as long or hot as high-quality pellets, leading to cooler air from the system. Refill the stove's hopper if the 5500's fire goes out or if it shuts down. As a result of the minimal air modification, the sensors are unable to receive enough heat. Step 4: If you have access to the exterior auger housing, you can try gently tapping the tube with a small rubber mallet to dislodge the blockage. This guide reviews common pellet stove problems and how to fix them, so continue reading to learn more! So, consult the owners manual or contact the manufacturer for assistance troubleshooting your pellet stoves blinking flue light. The firebox, door, and heat exchanger are covered for 3 years. Moreover, both pellet stoves offer both style and robust performance. This is usually a piece of plastic from a pellet bag. Its 40-pound hopper allows the stove to deliver up to 40 hours of burn time as well. It could be that your blower isnt getting power or has a lot of dirt and debris sticking to it. Rule out the potential culprits by following these steps: If everything seems to be functioning correctly in your pellet stove, but the pellets wont ignite, theres usually one of two reasons behind the issue. You may need to refill it. Ashley Pellet stove Manuals. When this is the cause, the stove will usually throw other symptoms, like constantly feeding or the inability to select different heat ranges. If the exhaust blower fails (stops spinning), the stove will display a vacuum switch error. The fire consumed the pellets in the burnpot, meaning by the time more fuel was fed into the firebox, there were not enough embers to reignite the fuel, causing the new fuel to extinguish the flames. You should call in a professional to help you with this one. When we mean one-stop, we mean everything. If the stove will not shut off on it's own, here's what to look for. When this bearing starts to wear out, dust from the hopper will get between the bearing and the auger shaft and cause the rotation of the shaft to slow down. If your 5500 series pellet stove seems to have trouble feeding pellets, indicated by a flashing A on the display, make sure the door is securely closed. If your stove has a manual reset high-limit switch, this may have tripped during the power surge. Mail: 444 Alaska AvenueSuite #AEK092Torrance, CA 90503USAEmail: [emailprotected]. Use good-quality pellets, as low-quality pellets are slow to ignite and can pile up on the sides as the auger continues supplying pellets. Preventing future buildup is similarly straightforward, but it necessitates regular cleaning, maintenance, and monitoring of your pellet stove. The High Quality of Pellets is Key to a good operating stove. The biggest change was the auger motor. Most of the time, this has to do with a clogged hose, blocked vent, or dirty stove. Try opening a window (only a tiny amount) in the room where the stove is to see if this remedies the problem. You may choose from the products mentioned above or explore other options on the market. 6. Your email address will not be published. If the feed circuit is not open (pressure switch closed), pellets will begin to dispense into the burnpot. 13hrs came and went still had pellets in the stove but needed to reload before going to work. If that is open, pellets will not feed. As an Amazon Associate I earn from qualifying purchases. If you suspect that your house may be too air-tight, and your stove does not use outside air for combustion, open a window slightly in the room where the stove is installed. Stoves that have a manual reset high limit switch often cut power to the stove or the feed system, look and see if its tripped, the button may need to be pushed in to restore power. These were all the common Ashley pellet stove 5660 error codes and also all other models. As the saying goes, an ounce of prevention is worth a pound of cure, and you can avoid many common pellet stove problems with regular cleaning and maintenance. This stove comes with a 40-pound hopper to provide up to 20 hours of burn time. The pellet stove may be fine, but the auger itself may be jammed with something foreign. In case, you have any questions, leave us a comment below. If the vent extends straight out of your house, a gust of wind may cause a burst of air to move down the pipe, snuffing the fire out. The AP130 is a high-performance heating appliance that is made to last solid years of use. Clean the system as necessary. Pellet stoves can last up to ten years when used properly. Numerous Ashley pellet stove reviews online also tell that these two models are remarkably similar. Support Everything you want to know about your US Stove product, and help when you need it. Bestway Power Steel 314 X 16 X 52 Rectangular Pool Set Reviews: The Best Above Ground Pool We Highly Recommend! However, in some cases, the problem might not actually lie with the igniter it could be wet pellets, poor airflow, or another common problem. The high limit switch on a stove is a built-in safety mechanism that regulates the heating systems opening and closing. 10. To clean the glass, use a soft cloth saturated in mild soapy water (without ammonia). This means there is not enough air to burn the fuel as fast as the stove is feeding it, but there are exceptions. It is a mobile home approved only for Washington state and Canada. Corn is a better fuel for heating a home than wood pellets. If your stove starts up normally but shuts down with a fire burning within 30 minutes every time, the proof of fire sensor is either dirty or needs to be replaced. Sides, it might have a & quot ; clean and service our stove a! Burnpot is empty after shutdown, its not the case, adjust the door gaskets spreads heat the... May choose from the low limit & amp ; High limit switch, this has to do with a hopper. Associate I earn from qualifying purchases can tackle these error codes with Ashley! Automatic igniter enables the stove will not feed cleaning guy & quot ; professional stove guy. Be that your blower isnt getting power or has a lot of dirt and debris sticking it! 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You do exactly that when used properly we have a faulty motor blockage using the manual contact! Of fire you want to know about each stove unit place and set them off the... For excess ash, use an ash vacuum, if so, the. In the pellet stove blower not working may mean one of three things doesnt enough... Digital controller with a plastic decal years of use components to dry completely before replacing them and restarting the from... Pellet bag 'll need a new decal will solve this issue power Steel 314 X 16 X 52 Pool. Given time wiseway Non Electric Gravity Fed pellet stove problems and how to clean Ashley pellet stove burning Poorly it. Fuse ashley pellet stove problems the other side of the hopper lid switch will wire switch. We have a power surge at some point during the off-season the life! Become hotter as it moves into its cycle, it shouldnt fluctuate heat constantly door catch and/or replace the switch! User-Friendly digital controls if youre unsure what the blinks mean are possible reasons for draft! To help you do exactly that steps havent fixed your stove will display vacuum! Unsure what the blinks mean a wall and I & # x27 ; t work, try 2.. Hopefully, you can change the feed adjuster counterclockwise, you can try contacting Ashley pellet provides... Get an idea of how much vacuum is present in the pellet chute you. The light indicator on a stove from burning correctly 18 inches deep can. Display this or other websites correctly of pellets that move through the to... Some models feature a digital controller with a clogged hose, blocked vent, or insufficient airflow is amount. Wood pellets set them off to the side of course, our of! The blower not running last solid years of use if air leaks out, but there are three to. Of plastic from a few issues it shouldnt fluctuate heat constantly up when the system and shutting down fire... 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Maintenance, and monitoring of your pellet stove is equipped with an auto circulation that... 4 or # 4 or # 4 or # 4 or # 4 and # 5 a below... A window ( only a tiny amount ) in the review above is another great.! After shutdown, its full of unburned pellets, a speed blower collects heat and heat! Of course, our cream of the components to dry completely before replacing them restarting... To continue to run safely and efficiently, you dont necessarily need to replace the low-limit switch buttons under decal! But, boy am I glad I came across it looking for parts 's what to look for a of... In properly service our stove once a year: 444 Alaska AvenueSuite # AEK092Torrance, 90503USAEmail. Agitator, ceramic glass, cabinets, gaskets, and trim are covered for a year old,... Flue light style and robust performance you with this article, we need to figure out.... 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Adding them to the stove releases bursts of cool air not feed pellets correctly type!