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Goumbambe Telecom
Explore All Our Services
Goumbambe Telecom is a Provider of a Full Range of Telecom Solutions to business Customers, Including, Call Center Services, Broadband Business Phone Services...
Call Center Services
Best Call Center Services is vital to all businesses, big or small. Great customer service will help grow your company. attract new customers & keep your existing ones. Great customer service does not need to cost you the earth!
Inbound Call Centre Services
Increased sales – Sure, inbound call center services are focused on customer support, improving sales.
Improved business efficiency and productivity. You can win back lost customers
Grandstream IP phone
Anyone need can make order here . It is a VoIP service . We can offer the phone and the service .Grandstream IP phone is a reliable Basic IP phone for the user who requires standard features for a light to medium call volume.
Inbound Call Centre Services
Increased sales – Sure, inbound call center services are focused on customer support, improving sales.
Improved business efficiency and productivity
You can win back lost customers
International Calling
Goumbambe Telecom Provide best or Fast International Calling Services to Business Customers …These popular telecommunications products allow users to initiate an international call from almost anywhere in the world. These cards typically offer rates lower than most traditional long distance products and services, and can be used via landline, cellular phone, PBX, and some VoIP services, as well as from some airports and hotels.
Internet Services
Internet services
is able to provide you with a full range of the latest Various Internet services are Electronic Mail, World Wide Web (WWW), File Transfer Protocol (FTP), Chat Rooms, Mailing list, Instant Messaging ,etc…The rise of commercial Internet services and applications helped fuel a rapid commercialization of the Internet. This phenomenon was the result of several other factors as well
Best And Fast World Class Telecom Solutions Provider !
Inbound Services
Goumbambe Telecom offer a full range of Inbound services from simple call forwarding through to complex call routing include a customer calling a support number, emailing the company or opening a chat session with a customer service representatives excellent customer service demands accessibility and companies either adopt or structure a call Centre for the same. Inbound call Centre plays a significant role in simplifying customer support with the latest technologies and assuring supreme customer satisfaction with stupendous services
Interactive Voice Response /IRV
Interactive voice response or IVR is an automated business phone system feature that interacts with Callers and gathers information by giving them choices via a menu. It then performs actions based on the answers of the caller through the telephone keypad or their voice response…
Interactive voice response is a Technology that allows humans to interact with a computer-operated phone system through the use of voice and DTMF tones input via a keypad
Best And Fast World Class Telecom Solutions Provider !
Back Office Services
Back office is the portion of a company made up of administration and support personnel, who are not client-facing. Back-office functions include settlements, clearances, record maintenance, regulatory compliance, accounting, and IT services.
Virtual Office Services
A virtual office is part of the flexible workspace industry that provides businesses with any combination of services, space and/or technology, without those businesses bearing the capital expenses of owning or leasing a traditional office
Trust & Reliable Telecom Services !
CUSTOMER SERVICE
Happy customers are the lifeblood of every business. Customer service is the process of creating these happy customers by providing quick, effective resolution of their issues and representing the company in a professional manner.
- Technology
- Consumer Services
- Business Services
- Telecommunications
- Media/Publishing
Broadband Business Phone Services
Mobile Broadband Ensures you are always in contact and provides a business continuity solution…
Fast Business Internet
Broadband Business Service means broadband Internet service via the ADSL broadband network subscribed by the Customer for speed of at least 1Mbps…
Phones Cards
International Phone Cards and Calling Cards are one of the cheapest and most efficient ways to keep in touch with your loved ones back home. The Calling Card is a convenient product for International Calling. It is a Virtual product, just a PIN number and dialing instructions sent to the Customer’s E-mail. After receiving that, customers are able to start using Calling Cards immediately…
No Monthly Service Fees or Account Charges. Your minutes never expire
Best And Fast Telecom Solutions Provider !
Why Choose Me
How to choose the right call center service provider
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To Provide Best-in-Class or Professional Solutions
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Goumbambe Telecom is a Provider of a Full Range of Telecom Solutions to business Customers, Including, Call Center Services, Broadband Business Phone Services
- The smart system that connects everything together better / fast
- Cost effectiveness
- 100 % customer engagement and retention
- Enhanced relationship with clients
- Easy to pick up
- Minimal disruption to your business
- Easy to use self-service portal
- Tailored solutions for complex business setups
Superior customer experiences – One of your main business goals likely revolves around delivering exceptional customer experiences. Inbound call center services are what allow you to be there for your customers when they need you.
Increased sales – Sure, inbound call center services are focused on customer support. But providing prospects with a way to speak directly to customer service agents plays a role in improving sales.
Improved business efficiency and productivity
You can win back lost customers
- Predictive Dialer
- Power dialer
- Progressive Dialer
- Preview dialer
- CRM integration
- Number masking
- Agentless auto-messaging
- Scheduled callback
- Multiple dialing modes
- Automated contacted list management
- Agent scripting
- Wrap-up codes
- Everything as it should be – totally secure.
Look At What Our Customers Say about Our Servicers !
Best Telecom
See Our Reviews On
Goumbambe Telecom REVIEWS
OUR CUSTOMER REVIEWS
Your team of customer care representatives done their work with immense perfection that is reflected by the increase in number of my satisfied clients. I am impressed by your professionalism and matchless skills in handling large number of calls with such dexterity that I was unable to believe on the results.
Happy Customers
Finished Project !
Service Guarante
Quality & Satisfactions.
Best World-Class Telecoms Solution :
Goumbambe Telecom is a Provider of a Full Range of Telecom Solutions to business Customers, Including, Call Center Services, Broadband Business Phone Services
Phones Cards Virtual Office, Back Office, Inbound, Outbound, IVR, PBX, Calling Card, Pinless Phone Cards, Call Back, Customer Service,
Internet Services and Broadband Business phone including PBX Etc….
