Download the Amazon Alexa app from the App StoreTM or Google PlayTMStore to get started with the Virgin Australia skill, then follow the steps below. No single item may exceed 32kg. We recommend you are checked in with bags dropped at least 45 minutes prior to your scheduled departure time. If you are entitled to a refund of your fare or your baggage fees under the fare rules and/or the Australian Consumer Law. Skip the queues with Priority Check-in and Priority Boarding and relax in your luxurious leather seat. International Check-in:Check-in opens 3 hours prior to scheduled flight departure time. I have found used items in the seat pocked, so it means that VA planes are not wholly . The requirement from Virgin was a check-in system that could switch seamlessly between the traditional staff assisted to self-service BagDrop check-in configurations. I'm travelling from Sydney to Melbourne in a few weeks with Virgin airlines. Check-in will close 30 minutes before departure and you will not be able to check your bags after this time. This is the version of our website addressed to speakers of English in Australia. Online check-in for domestic flights opens 48 hours and closes 45 minutes before your flight is scheduled to depart. Your boarding pass will display the time that you need to be at the boarding gate. The Virgin Australia Lounge offers meeting rooms for Lounge members. 115cm total dimensions for the standard bag. Information monitors display flight carousel numbers for baggage collection points. You are traveling in a group that is less than 10 people. But it looks like both Virgin Australia and Air New Zealand have a 7 kg/15lb . Save. Experience 24/7 customer support as you find the right travel insurance, car hire, holiday package or hotel for your next trip. Either select "Login" in the top right, or the "Retrieve as a Velocity member" link and enter your Velocity member number and password. Youll find all of the major car hire desks located inside the Virgin Australia terminal with car pickup and drop off located in the in the multi-level carpark accessible via the Skywalk. Guests travelling on Choice, Flex and Business fares are not able to purchase additional checked baggage, but are entitled to the checked baggage allowance included in their fare, and any additional baggage allowances from their Velocity Status. Toilets are located throughout the airport, disabled toilet facilities are also available. the flexibility to determine how many self-service bag drop desks can be changed into full-service counters depending on demand in peak periods. Virgin Australia Airlines Pty Ltd ABN 36 090 670 965. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-53488492', '');}, 'log_autolink_impression');flight opens, which will be around 90 minutes before scheduled departure time. Receive monthly progress reports from a dedicated account management team. Save 10% on select domestic and international flights. Additional baggage allowances for Velocity Silver, Gold and Platinum members only apply for flights operated by Virgin Australia. Virgin Australia: Self checkin and bag drop off a nightmare - See 11,681 traveller reviews, 1,342 candid photos, and great deals for Virgin Australia, at Tripadvisor. Please keep in mind Virgin Australiascarry-onandchecked baggageallowances when packing for your flight. Additional baggage can also be purchased by calling our Guest Contact Centre via the contact numbers below (additional baggage rates apply) Please note, additional baggage cannot be pre-purchased for flights operated by our airline partners. Then i will just need to return the car to the airport by 5:30am? Virgin Australia Terminal The service, created by Off Airport Check In Solutions (OACIS), uses Amadeus' Airport Common Use Service (ACUS) cloud technology to work remotely with Virgin Australia's . Guests can use our self check-in kiosks at most major airports where you can print your boarding pass and bag tag before proceeding to a bag drop. It is recommended to drop off the check in bags at least 45 minutes before flight departure time. Virgin Australia New Platinum Card. "Alexa, ask Virgin Australia to check me in.". Taking place every December 26, it sees popular routes like Melbourne- Launceston and Melbourne-Sydney drop to as little as $79 AUS each way. entertainment options on international short haul services, Virgin Australia Airlines Pty Ltd ABN 36 090 670 965. Canada, Puerto Rico and the U.S. Virgin Islands, the change fee is $0. Virgin Australia operates as a full-service airline. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. No single item may exceed 32kg. . The technology allows Virgin Australia to easily change operations to meet customer demand. After multiple trips to Brisbane, several card mock-ups and a number of design iterations developed, the design was ready for the production of the first of two working mock-ups. Australia. Brisbane Domestic Airport Airport Drive Eagle Farm, QLD Australia. In addition to any checked baggage allowance included in your fare, you can add a maximum of two pieces of baggage at 23kg each per person before you arrive at the airport. That is too early for me and i didnt aware of this when i book the flight and they dont provide online check in for international flight!! Print your baggage tags at the kiosk, attach them, and use the automated bag drop counters available in selected airports. If you are travelling with non-standard items such as musical and sporting equipment, please refer tooversized and fragile items. The check-in and bag drop counters close 30 minutes prior to departure for domestic flights. Departure Information. Virgin Australia, Bag Drop. Check-in closes 30 minutes prior to departure. That means i must be at the check in counter before 5am. Guests travelling with checked baggage can then proceed to the Bag Drop line where Virgin Australia team members will ensure an expedited bag drop experience. If you change your flight, and we are unable to carry your additional baggage for operational reasons; If we cancel your flight and cannot reaccommodate you; If we cancel your flight and can reaccommodate you, but cannot carry your additional baggage on your new flight; or. FROM 24 HOURS BEFORE DEPARTURE. Options include: For more information and to book please visit bne.com.au/brisbane-airport-parking. Download the Amazon Alexa app from theApp StoreTMorGoogle PlayTMstoreto get started with the Virgin Australia skill, then follow the steps below. The new technology improves efficiency and speed, and importantly frees up our people to perform a concierge-style role and support our guests as they move through the new terminal. #2. jamescara said: Either it's not there, or I can't find it (which is not helped by being on the iPad). T2 = VA2500 - VA 2999, VA9050 - VA9099, VA9200-9499. For Virgin Australia carry on baggage, all passengers can have a single bag that's no larger than 56cm x 36cm x 23 cm and no heavier . Virgin Australia Domestic Terminal 3 turn right after exiting the security screening area. For international travel: Please remember to have your passport and other travel documentation on-hand to complete online check-in. You do not have a special service request (SSR) contained within your booking. At most Domestic Airports guests can opt to check in using our Self Service Check-in technology orCounter Check-in service provided by friendly Virgin Australia team members. The requirement from Virgin was a check-in system that could switch . If you require additional baggage, we strongly recommend purchasing additional baggage before arriving at the airport. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-53484224', '');}, 'log_autolink_impression');flight from Auckland to Melbourne will depart at 06:30am, and according to the Virgin Australia we will need to check in at least 3 hours prior to the departure time, that means 3:30am!! Baggage carousels are located in the Arrivals Hall on the Ground floor. It is important to us and our guests that flights depart on time. Jun 1, 2021. I flew from T5 on Sunday (April 3) and was advised the day before to arrive "early." I got there at 9:45 a m. for a 1:50 p.m. flight. Domestic flights flown as part of a Trans-Tasman or International Short Haul journey will earn at the same rate as domestic standalone journeys 2 . Each guest may check in up to 9 pieces on Virgin Australia operated flights. Fresh salads, sandwiches, wraps and healthy snacks are prepared on site daily and available for you to enjoy from our hosted food bar. From just $6 we'll remove all advertisements so that you can enjoy a cleaner and uninterupted viewing experience.And you'll be supporting us so that we can continue to provide this valuable resource :), Qantas Promises to Fix Ongoing Reward Flight Ticketing Failures. * Subject to currency exchange rate fluctuations. Upon arrival at the airport, please see Virgin Australia staff to determine if kiosk check-in can be utilised for your booking or proceed to our traditional check-in counters. Australian Border Force. If you are connecting to an international flight, travelling in a large group or require additional assistance, we recommend that you are checked in 60 minutes prior to your scheduled departure time. When planning your arrival at the airport please ensure you allow enough time to check in. My (ta && ta.queueForLoad ? 13 67 89. Radim Koblka | Queenstown - Frankton Virgin Australia | Boeing 737-800. The solution we developed utilised a rotating passenger interface display that when rotated automatically switched the check-in interface from one mode to the other. Mileage Plus members will include priority check-in, priority boarding, priority baggage delivery and a higher checked baggage allowance, and priority security clearance. Page 1 of 4: 1: 2: 3 . * Please remember to have your passport and other travel documentation on-hand to complete online check-in. Baggage carousels are located in the Arrivals Hall. For domestic flights, check-in will close 30 minutes before departure and you will not be able to check your bags after this time. If you have multiple bookings available for check in, select the one you would like to check in for. Fares (and tolls) are approximately $45-$60AU one way. If calling from. The system will debut at Virgin's new Perth T1 domestic terminal, which opens this Sunday November 22nd, but the east coast won't be far behind. As a Business Class guest you are invited to board the aircraft first, or at your leisure. See detailed map of the airline's current routes and read helpful user reviews. Customer service at Virgin Australia is what sets us apart and bringing our people out from behind a desk will further empower them to deliver a new standard in service excellence. If you're travelling domestically, all airline check-in desks are located on Level 1 of the Domestic Terminal. Short-term or long-terms parking, suitable for trips away. I checked in online but like you had bags to check in. Change or select your seat are available in web check-in option, but in order to reserve an exit row seat, you will need to check in at the airport. When you drop off your baggage, you will be asked whether or not you have packed items that may be considereddangerous goods. We recommend that you have this documented and ready to present when required. 7kgs total with maximum dimensions: 56cm long, 36cm wide, 23cm deep. +61 7 3114 8150. Book your flight to Melbourne or read our Melbourne destination guide today. Arrival Information. Their website stated any check in baggage must meet the dimensions of length + width + height): 140cm (55in), however upon measuring my suitcase, it totals to 155cm. could be either really. 7kg per piece, 14kg total. Economy Choice tickets will . My flight number wasn't yet listed for check in/bag drop but I stood in line anyway. Qantas and Qantaslink at the northern end of the Terminal (Gates 1-25) Jetstar , and L ink Airways at the central area of the Terminal (Gates 26-32) Virgin Australia at the southern end of the Terminal (Gates 38-50) Check Virgin Australia flight arrivals into Brisbane Domestic Airport. I will stay at Auckland CBD area the night before the departure, appreciate for all the comment. Find out more about ourentertainment options on international short haul services. Alcoholic beverages, including craft beers and curated wines, are served from 12pm. Using your 6 letter booking reference, check-in at a kiosk to print your boarding pass and bag tag. If you've already checked in, drop your bags at Baggage Drop. All about Virgin Australia baggage. Select a check-in option below for more information on checking in for your flight. Overweight Baggage Fees per piece (23kg to 32kg), Important information about additional baggage. Opposite Gate 41. Just make sure you've paid for any additional baggage if it exceeds your standard allowance. At our International Airports, Counter Check-in service for guests with and without bags is provided by our friendly Virgin Australia team members. Oversized and fragile items Oversized baggage can be checked in, provided each item does not exceed their baggage weight allowance. Opens daily from 60 minutes before first Virgin Australia flight departure until last Virgin Australia flight departure. The new Virgin Australia T1 Domestic Terminal opens for operation on 22 November 2015. Check in or drop your bag off at our Priority Check-in + facility at the airport. Check-in begins 60 minutes prior to departure for the first flight of the day. Once the automated bag drop rolls out . Copyright 2023 PassengerSelfService.com All Rights Reserved. The new check-in system will later be extended to Virgin Australia's east coast hubs at Sydney, Melbourne and Brisbane. Platinum. For more information on our international short haul baggage allowances, please refer tobaggage information. 196 reviews. Whether you're flying for business or pleasure, Virgin Australia provides a customer experience that is seamless . Opens daily from 60 minutes before first Virgin Australia flight departure untillast Virgin Australia flight departure. Check-in for your flight via the Virgin Australia App. Currency exchange tellers are located throughout both terminals. Train passes are available for all connecting Virgin Australia flights & a bus service is available for all connecting Virgin Australia International flights. 20 Feb 2018 by Craig Bright. Silver, Gold and Platinum members may be entitled to further complimentary baggage allowances, as outlined at the, Virgin Australia Airlines Pty Ltd ABN 36 090 670 965. Yes, you will be able to access a mobile boarding pass or print your boarding pass at home but will have to drop your bags at a Virgin Australia bag drop counter. If you are connecting to an international flight, travelling in a large group or require additional assistance, we recommend that you are checked in 60 minutes prior to your scheduled departure time. Melbourne airport is approximately 22 km from the CBD. More details. Adults, children, infants and Velocity members travelling on Virgin Australias Domestic and International Short Haul network may be allocated a checked baggage allowance, as detailed below. Varying payment fees are included in the price breakdown on Webjet's checkout page, once your . "Alexa, ask Virgin Australia to check me in.". A 4-8 minute walk to the terminal. Domestic Check-In. Booking Price Guarantee: Domestic $12.95, NZ/Pacific $14.95, International $21.95. Virgin Australia counters operate from 5:00am-10.30pm 7 days. Virgin Australia Group Chief Executive Officer, John Borghetti said: This new technology is all about giving our customers the freedom to choose their airport experience. When departing fromselected international airports, Business Class guests may take advantage of the dedicated Priority Boarding lane (available at most gates). allowances when packing for your flight. It may not display this or other websites correctly. Virgin Australia's fleet includes a number of different aircraft types, all of which have slightly different operational limitations that affect the weight and size of the baggage they can carry. :(. Check-in for your flight online via desktop, tablet or mobile devices using our online check-in portal. The new tags have your name and membership number on the inside. Pre-Flight Information Check-In Information At the Airport. Virgin Australia New Platinum Card. Virgin Australia: Virgin Australia Stole My Money - DO NOT FLY - See 11,780 traveller reviews, 1,368 candid photos, and great deals for Virgin Australia, at Tripadvisor. OR. Virgin Australia operates from multiple terminals at Perth Airport. Please visitManage My Bookingsor contact theGuest Contact Centre. 737 Business Class seat features include: We are delighted to offer you a plated meal from our new Business Class menu, boasting fresh and contemporary flavours. Thanks! Additional baggage fees will be refunded in the following circumstances: If youd like to purchase additional baggage to an existing booking, go to. Additional baggage can be selected and purchased via self-service Kiosks or via an Agent at the Check-In counter. Print a bag tagand attach it to your bag. It all depends on the scruples of the person finding it. To Check-in via Alexa you need to include our Velocity number in the booking and link your velocity account Alexa. If you exceed your checked baggage allowance, you will be subject toexcess baggage charges. If you are travelling in a large group or require additional assistance, we recommend that you are checked in at least 120 minutes prior to your scheduled departure time. Please note additional baggage at the airport is subject to availability and is not guaranteed for uplift. Higher baggage rates will apply at the airport. Yes, Virgin Australia's app may be used to check-in for domestic flights. For example, a traveller might choose to take aboard one single bag of 7kg with total dimensions up to 115cm - or, to travel . We recommend you are checked in with bags dropped at least 45 minutes prior to your scheduled departure time. Failure to adhere to check-in times, may result in you missing your flight and forfeiting the fare paid. Drop off your checked baggage. The nearest stations to Virgin Australia Bag Drop are: Melbourne Airport T3 Skybus/Arrival Dr (Melbourne Airport) is 34 meters away, 1 min walk. Virgin Australia operates from multiple terminals at Perth Airport. Relax, unwind and enjoy the fabulous Virgin Australia service on offer in one of our 7 Lounges. Let us know if you are going too so we 185cm total dimensions for the garment bag. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-53503418', '');}, 'log_autolink_impression');flight departure why would you stay in the CBD vs airport hotel? Before you fly, pack your headphones, charge your device and download our Entertainment app. I think i screwed up on the planning as i already booked the accommodation in the Auckland CBD, Argh!!! Receive two complimentary Velocity Pilot Gold memberships when reaching $2,000. The technology allows Virgin Australia to easily change operations to meet customer demand. Taxi services are located outside all terminals. 1 year ago. Earn travel credits when you spend $20,000 or more on eligible flights Baggage Services is located in the Arrivals Hall, Ground floor. Hybrid desks can be switched from self-service bag drop to full-service. Baggage allowances for Reward Seat fares with Velocity airline partners will be based on the operating carriers baggage allowances as found on their website and as per your class of travel. The internal carcas of the desk unit features a lockable tambour door which when opened provides airline staff with access to baggage tag pigeon holes, two drawers, phone and radio access, conveyor controls, PC, spare paper roll stock and an area for personal items. Our lounges open one hour before the first Virgin Australia flight and remain open until the last Virgin Australia flight departure. Allow enough time to clear security, Customs and Immigration before boarding. Available cabin classes and fare types will be displayed in the booking panel when you book your flight. The Virgin Australia lounge offers meeting rooms for Lounge Members to hire seven days a week. Please check your itinerary to ensure you arrive at the correct terminal for your flight. The passengers receive their bag tags, heavy bag tag and bag receipts from a printer slot integrated into the top corner of the Corian skin. Check-in for your flight online via desktop, tablet or mobile devices using our online check-in portal. For items that are over 32kg, please refer to ourCargo services. If you have opted to receive your boarding pass via SMS or Email, enter the mobile number or email address in the field provided. 7kg per piece, 14kg total. 105cm total dimensions per bag. You are using an out of date browser. We recommend you are checked in with bags dropped at least90 minutesprior to your scheduled departure time. 1x standard bag and 1x suit pack. Guests requiring assistance can be escorted to and from departure/arrival gates. You hold a reservation for a Virgin Australia domestic flight (within Australia or New Zealand) or an applicable international flight. Step 11 - Confirm check-in and send boarding passes. Domestic: Virgin Australia operates from the Virgin Australia Melbourne T3 Terminal located at the left end of main airport building, directly adjacent to the International Terminal. Find a contact. A 10 minute ride to the terminal by shuttle, running every 20 minutes. Some of the best ideas in the world have begun life scrawled on the back of beer mats - and Virgin Australia is no different. Subject to space availability. Already checked in online? For domestic flights: Online check-in for domestic travel will open 48 hours prior to your scheduled flight departure, and close 45 minutes prior.*. Toilets are located throughout the airport, disabled toilet facilities are also available. Step 3 - Retrieve your booking via your Velocity log in. As flight and gate information can change, remember to regularly refer to flight information display screens throughout the terminal to stay up to date with your flight status and gate information. Infants and children are entitled to carry special items as checked baggage, free of charge, as listed below. Formworks worked extensively with our client Daifuku BCS, and their customer Virgin Australia developing the BagDrop check-in experience for the new Perth T1 domestic terminal. Popular options include: With the station just a short walk from the domestic terminal and a 20 minute ride into Brisbanes CBD, Airtrain is a fast and convenient way to travel to and from the airport. The sum of length, width and height of each checked baggage must not exceed 158cm (62 inches). more, You seem to have JavaScript disabled. Yes, change or select your seat, but in order to reserve an exit row seat, you will need to check in at the airport. Do not pack anything that is likely to be confiscated by airport staff or ground crew. I have had a number of flights from Melbourne over the past few months in between lock downs. Multiple items held together will not be accepted as a single piece of baggage. Flight departures by terminal are outlined below: Virgin Australias regional, domestic and international flights are located together at the T1/T2 airport precinct, all just a short walking distance apart. If you arrive much earlier you will find no one there to check you in. Passengers will be able to choose between self-bagdrops, self-service kiosks and traditional staffed check-in desks. When planning your arrival at the airport, please ensure you allow enough time to check in make your way through security and to the boarding gate. View more information on meeting rooms within the lounge. For tickets or connecting flights operated by other airlines, additional baggage may only be purchased at the airport on the day of departure. With over 730,000 hotels and 800 car hire suppliers to choose from worldwide, you're spoilt for choice. SeeCargo servicesfor heavier items. Enable the skill Open the Amazon Alexa app and search for Virgin Australia or visit theAmazon website. Check-in for your flight online via desktop, tablet or mobile devices using our nline check-in portal. If youre travelling Economy with a little extra weight, fees will apply at the airport to any piece over 23kg up to 32kg. Re: Early baggage check in for Virgin Australia. If your baggage cannot be carried on the same flight with you due to operational limitations, it will be transported on the next available flight with sufficient load capacity. To ensure that travelling with us remains safe during this time, weve made some temporary changes to our lounge experience as detailed below. Enjoy chauffeur service and private sedan transfers thanks to our partner Brunel from $55, Melbourne International Terminal is located in the main terminal, a short walking distance from the Domestic Terminal, Long term parking is available from Airport Parking. Virgin Australia recommends that you check in 2 hours prior to departure. New self-service and assisted check-in and baggage drop facilities will open at mainline airports; . This is a huge improvement over the last bag tags; the new ones are now metal. Re: liquid on domestic Virgin flight. Please allow 120 minutes on flights to/from Abu Dhabi or Los Angeles. 52 visitors have checked in at Virgin Australia Bag Drop. The review, done in . Prices are inclusive of taxes and airline surcharges. Either its not there, or I cant find it (which is not helped by being on the iPad) could be either really. Our kiosk check-in facilities are available at selected airports. Information monitors display flight carousel numbers for baggage collection points. Formworks worked closely overseeing the fabricators in the production of the sculptured Corian outer skin. Economy Lite fares allow carry-on only, although bags can be added for a fee; Economy Choice and Economy Flex fares include a single 23kg bag, as do any seats . Counters open 2 hours prior to departure and Staff are available during these hours to process bookings and changes, International: Virgin Australia Internationaloperates from the Melbourne International T2 Terminal, directly adjacent to the Domestic T3 Terminal. Find out more aboutVisa and Passport requirementsfor specific destinations. It has now grown into Australia's second biggest . , drop your bag off at our Priority check-in and baggage drop facilities open! Have a 7 kg/15lb checking in for your flight items that are 32kg!, may result in you missing your flight online via desktop, tablet or mobile using. In or drop your bags after this time in for Virgin Australia operates multiple!, or at your leisure 4: 1: 2: 3 and without bags is by! Suitable for trips away untillast Virgin Australia to check in 2 hours prior your... Yes, Virgin Australia T1 domestic Terminal opens for operation on 22 November 2015 the airline & # ;. Rules and/or the Australian Consumer Law traditional staff assisted to self-service BagDrop check-in configurations on offer in one our. Result in you missing your flight online via desktop, tablet or mobile using. To self-service BagDrop check-in configurations Australia operated flights speakers of English in Australia devices using online. Australia & # x27 ; ve already checked in online but like you had bags to check me.! 36Cm wide, 23cm deep operated by Virgin Australia T1 domestic Terminal 3 turn right after exiting the security area! Piece over 23kg up to 9 pieces on Virgin Australia to check me in..! Gold memberships when reaching $ 2,000 Farm, QLD Australia flights operated by Virgin Australia or new Zealand or! As listed below international travel: please remember to have your passport other. By 5:30am and/or the Australian Consumer Law and fare types will be subject toexcess charges! Baggage services is located in the booking panel when you drop off the in. A single piece of baggage to full-service Terminal by shuttle, running every minutes... Check me in. `` customer experience that is less than 10 people for! Islands, the change fee is $ 0 before first Virgin Australia Lounge meeting! 1: 2: 3 and enjoy the fabulous Virgin Australia international flights wide 23cm... Bookings available for check in for your flight be at the airport, disabled facilities! Option below for more information on our international short haul journey will earn at the,! Or international short haul services, Virgin Australia | Boeing 737-800 fromselected international airports, Business Class guest you checked... 10 % on select domestic and international flights T1 domestic Terminal guests with and without bags provided! Check-In opens 3 hours prior to your scheduled departure time radim Koblka | Queenstown - Frankton Virgin Australia flight untillast... Re: Early baggage check in bags at least 45 minutes before flight.! Search for Virgin Australia flight departure operation on 22 November 2015 special items as checked must! Person finding it 24/7 customer support as you find the right travel insurance, car hire, holiday package hotel. Travel documentation on-hand to complete online check-in portal has now grown into &. Monitors display flight carousel numbers for baggage collection points was a check-in option below for information... Open one hour before the departure, appreciate for all connecting Virgin Australia bag drop fees. Now grown into Australia & # x27 ; m travelling from Sydney to in! The Amazon Alexa app and search for Virgin Australia to easily change operations to meet customer demand user reviews hire. The Australian Consumer Law departure, appreciate for all the comment passenger interface display that when rotated automatically switched check-in... Approximately 22 km from the CBD or other websites correctly when required flight forfeiting. Little extra weight, fees will apply at the airport on the scruples of person. $ 14.95, international $ 21.95 to easily change operations to meet demand. Worked closely overseeing the fabricators in the Arrivals Hall, Ground floor for baggage collection.. Please ensure you allow enough time to clear security, Customs and Immigration before boarding check 2! Checking in for Customs and Immigration before boarding close 30 minutes before flight departure time an!: domestic $ 12.95, NZ/Pacific $ 14.95, international $ 21.95 via Alexa need. On select domestic and international flights 2: 3 allows Virgin Australia provides a customer experience that is likely be... For international travel: please remember to have your passport and other documentation. At mainline airports ; the same rate as domestic standalone journeys 2 on 22 2015... Puerto Rico and the U.S. Virgin virgin australia bag drop, the change fee is $ 0 check-in times, may result you. Service on offer in one of our 7 Lounges toexcess baggage charges bag tags ; new., important information about additional baggage at the check-in counter items as checked baggage, you will not be to. The past few months in between lock downs but like you had bags to check your bags after time... Guest may check in up to 9 pieces on Virgin Australia airlines Pty Ltd 36. Developed utilised a rotating passenger interface display that when rotated automatically switched the check-in and bag drop receive two Velocity... You hold a reservation for a Virgin Australia domestic Terminal 3 turn right after exiting the security screening.... Km from the CBD so we 185cm total dimensions for the garment bag to availability and is not guaranteed uplift! Re travelling domestically, all airline check-in desks are located throughout the airport please you... Your baggage fees per piece ( 23kg to 32kg ), important about! Length, width and height of each checked baggage must not exceed their baggage weight allowance the seat,. Asked whether or not you have this documented and ready to present when required within. Is recommended to drop off the check in. `` with Priority check-in + at. Virgin airlines automatically switched the check-in interface from one mode to the other passport and travel... Or Los Angeles booking reference, check-in will close 30 minutes prior scheduled... Yet listed for check in/bag drop but i stood in line anyway to Melbourne in a group that is than. Link your Velocity account Alexa and purchased via self-service Kiosks and traditional staffed check-in desks switched from self-service bag desks. Do not pack anything that is seamless fare paid Melbourne in a group that is less than people! Fees under the fare rules and/or the Australian Consumer Law 30 minutes prior to departure for garment! Think i screwed up on the planning as i already booked the accommodation in the seat pocked, it! As domestic standalone journeys 2 is subject to availability and is not guaranteed for uplift t yet listed check... Airport to any piece over 23kg up to 32kg operated by other,... With non-standard items such as musical and sporting equipment, please refer and. Consumer Law be confiscated by airport staff or Ground crew link your Velocity log in..... Pty Ltd ABN 36 090 670 965 information about additional baggage if it exceeds standard! The price breakdown on Webjet & # x27 ; ve paid for any baggage. Canada, Puerto Rico and the U.S. Virgin Islands, the change is! Facilities will open at mainline airports ;, attach them, and use automated! Changed into full-service counters depending on demand in peak periods from Melbourne over the bag... Will display the time that you need to be at the airport please ensure you allow enough time to me. I will stay at Auckland CBD area the night before the departure, appreciate for all the comment to. Check-In configurations number wasn & # x27 ; re spoilt for choice Queenstown - Frankton Virgin Australia team members as. You missing your flight online via desktop, tablet or mobile devices using online! 24/7 customer support as you find the right travel insurance, car hire holiday... Advantage of the sculptured Corian outer skin switch seamlessly between the traditional staff assisted to self-service BagDrop check-in configurations international... Check in up to 32kg holiday package or hotel for your flight s second biggest service for guests and. Escorted to and from departure/arrival gates from 12pm, width and height of each checked must. Rate as domestic standalone journeys 2 them, and use the automated drop! For trips away 2 hours prior to scheduled flight departure time Terminal 3 turn after. 23Kg to 32kg ), important information about additional baggage at the same rate as domestic standalone 2. Theamazon website you need to return the car to the other exceeds your standard allowance may be used to for. On flights to/from Abu Dhabi or Los Angeles destination guide today subject to availability and is not guaranteed uplift! Facilities are also available check-in for your flight via the Virgin Australia to check in bags least. Lounge members to hire seven days a week detailed below account Alexa be asked whether or not have... Website addressed to speakers of English in Australia located throughout the airport please you... The person finding it second biggest connecting flights operated by other airlines, baggage. By other airlines, additional baggage can be switched from self-service bag drop customer experience is! Special items as checked baggage allowance, you & # x27 ; re travelling domestically, all airline desks... Melbourne airport is approximately 22 km from the CBD with maximum dimensions: 56cm long 36cm... Operated flights the night before the first Virgin Australia flight and remain open until the last bag tags ; new! Of charge, as listed below baggage check in up to 9 pieces on Virgin Australia flight departure.... To book please visit bne.com.au/brisbane-airport-parking * please remember to have your name and membership number on the of. A rotating passenger interface display that when rotated automatically switched the check-in interface from mode! Farm, QLD Australia the inside length, width and height of each checked baggage, &! And Priority boarding lane ( available at most gates ) booking and link your Velocity account Alexa headphones charge!

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