we was worried at 1st night as was noisey but it did quiet down. Whilst our staff are well trained at coping with weather extremes, we are delighted to learn that they used their initiative and helped to save your holiday and I will pass on your comments to them. The decking, seating and bbq area was great and we enjoyed Sunday afternoon when the weather was nice. more, Family based caravan and camping park between Skegness and Ingoldmells, just half a mile from award winning beaches. The Skegness Standard would be a good place to start. When we carry out our end-of-season review, we will assess the practicalities of moving the baby changing table to see if we can accommodate your helpful suggestion. Thank you for bringing this to our attention. The young girls that work there are so rude and nasty they walk around with a face like a slapped backside. We are due to carry out a bit of a tree survey this week, to start generating the list of winter pruning, so IF you are on the site and your pitch is near a tree that needs pruning, please rest assured that it will be on the winter list. In fact, I do not know of any holiday destination that provides refunds, anywhere in the world, because the weather turns bad ! So sad. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. I have ate in the cafe & it was lovely and i have drank in bar very clean. I will be back . Contrary to your wildly inaccurate and offensive comments about taking money from customers, we spend approximately 50,000 every year on maintaining the 200 acres of the Park in an "as natural" state as possible, to ensure that the diverse and stunning wildlife on the Park is as well cared for as our human customers. If you would like to private message us with the dates that you stayed with us, I hope to be able to give you my personal assurances that this will not happen again. Didnt eat this year but food did look nice! be very busy but we will do what we can to make your next stay more enjoyable. was nice place to stay tho got say that even tho it was busy. This is the version of our website addressed to speakers of English in India. We also wish to confirm that all customers have perfect freedom to choose which available plot they would prefer and which caravan they wish to buy. we have just arrived home from a long weekend with our tourer.This park was extremely well organised from the start, staff are very polite and helpful,the park is clean tidy and quiet.The barn inn pub on site is very nice and good prices.We will return again next year thankyou for a pleasant stay. x\[o~Gy0U$Pm{v49>Yitg(qmJ9@T1pnxQVQ>g/*z~2j2]\=|_E~S_W.NO{zOT(#De*Eeb"Z$'LBszZ7ijL`L/a0FSIG'`DhYMSC^|{e==_701D]+B..Q^^2)"1!J4ZP) gZe\-[CbqKfI7j:88-?(@|8}Gjpt`d QW`^3uID)XI- l) If the system detects something that potentially contradicts our. Search. The toilets are okay albeit full of grass and the weather has been wet and the grass recently mowed. Kind regards John Chappell ellisbroscontractors@msn.com. We hope very much to see you again soon. We admit that we were extremely busy for Bank Holiday this year, which makes its harder to keep the place tidy all of the time but it was the busiest weekend of the year by far, its' much calmer now ! Chapel St. Leonards. I for one will not be apologising for our staff clearing away the storm debris to make the park safe for all those who stayed on after the storm. The pitches and toilet blocks where kept clean, I was not happy with the groundsman cutting grass at 7pm thou. Also went on a bar crawl with the dog starting at the site and walked down the road then to the 3bars on the beach front. Skegness Water Leisure Park -March 1st to January 5th Standard 10ft Wide Plot Standard 12ft Wide Plot Premier 12ft Wide Plot Twin Unit and Lakelander Plot South Fields - March 15th to October 31st Standard 12ft Wide Plot We had no problem with awning etc being damaged by wind. Lovely clean site, clean shower block and toilets just let down by the staff in the on site bar, rather rude and ignorant unless you are a regular. Dear John H Thank you for your review and we are glad that overall, you appear to have enjoyed your stay with us. (This happened 3 days running!) Dear John H Thank you for your review and we are glad that overall, you appear to have enjoyed your stay with us. Nice site and staff. We hope to see you again soon. I believe that the Warden who dealt with you was Geoff, who is excellent at dealing with problems and I will pass your kind comments on to him. Kind regards John Chappell. In the meantime, keep checking our Facebook & Twitter sites for details of special offers and next year we hope to have some of the new "S-pods" available. Kind regards John Chappell. Scuba Certification; Private Scuba Lessons; Scuba Refresher for Certified Divers; Try Scuba Diving; Enriched Air Diver (Nitrox) Please also refer to your post and my subsequent reply on the basis that we will then try to site you away from large families. Security patrols the grounds all night. In order to operate more days, they need more volunteers, so maybe you would like to contact them and offer your time ? Whilst we are temporarily closed due to the Coronavirus crisis, we still have staff on duty, answering calls, taking bookings for later in the year and to deal with your queries. As for the barn thats really gone down in standards. We hope to see you again soon. Small play ground for children very well kept, small on site shop for those essentials, the barn inn has a lovley menu and good value for money. Best pub food we've had in a long time. . If we could wave a magic wand to guarantee everyone a great holiday, we clearly would but I'm afraid that even we can't control the weather. Dear 719Amanda_L_13719 Thank you for your excellent review and whilst we enthusiastically try to welcome all guests, it is always great to welcome back returning guests. Tripadvisor performs checks on reviews. Toilet block Isnt far and was always clean. Please visit their Facebook page for details Finally, we hope to get the metalwork over the old water skiing lake this autumn. 8.50 - 10.00 an hour. I would also like to see something done with the old boating lake which at the moment looks run down, I would also like to see more entertainment in the evening. There are more places to choose from in the, Walls Lane, Ingoldmells, Skegness PE25 1JF England, #1 of 24 Specialty lodging in Ingoldmells, we've stayed here so many times probably about 6/7 times this year as only an hour away from home and absolutely love it! To view the seasonal touring price and information pdf click below. We have a tourer and have been visiting the water and leisure park for some time now allways pleased and satisfied the staff are very friendly and very helpful the showers and toilet blocks are very clean and tidy would recommend this site fully. I have examined all staff timesheets, cleaning records and other evidence from that weekend and it is clear that i) you have reviewed the totally wrong site or ii) you are mistaken about the toilets and showers and cleanliness therein. We look forward to welcoming you back again soon. One gripe thou The bar is probably far to small for the site. For all the news from the Park, please follow us on Twitter or Facebook, including special offers but we would love to see you again really soon. Unfortunately, we only have 250 electric hook-up points and these tend to get booked up months before a bank holiday weekend, so if you are planning to return, please try and book as far in advance as you can to get a hook-up. <> I will pass on your very kind comments, especially to Geoff for his special efforts. Kind regards John Chappell, Hotels near Butlin's Skegness Resort and Splash Waterworld, Hotels near Tiny Tots Village Indoor Playzone, Hotels near Rob Stevens Manhattan Show Bar & Grill, Hotels near (BHX) Birmingham Intl Airport. These are a great alternative if you don't want to spend time putting a tent up. The bar manager is rude and bad tempered the way the management talk and treat their staff here is disgusting they all need to go on a inter departmental course How to treat your stuff, Dear dave6220182018 Thank you for your detailed review and we are sorry that on this occasion, your and our expectations of customer service have not been met. 2021 Ground Rent Prices Effective from March 1st, 2021. <> showers and toilet blocks are clean only one thing Is that the mirrors are quite low down but me and my daughter find it funny bending to, Dear emma b Thank you for your positive review and we are delighted that you have now made it to "the locals" stage ! We hope to re-open again on 4th July (if not sooner) and welcome you all back again, Butlin's Skegness Resort and Splash Waterworld. It rips round this site and regularly destroys tents especially fibreglass pole ones. Dear NatDrewry Thank you for your positive review and we are delighted that you found everything to your satisfaction during your stay, (except the toilet rolls !). Sadly the family next to use had decided smoking weed was ok so I went to reception and informed them and asked if it was a problem when we returned could we move tomorrow which they said was fine. You have made several errors on your review. We hope to re-open again on 4th July (if not sooner) and welcome you all back again, Butlin's Skegness Resort and Splash Waterworld. The site is clean well set out lots of space, like the guided placement from the staff after booking in, saves searching for your pitch while looking at map. Very helpful. Would of been, Stayed here in July - never again! Our environmentally caring approach to the natural world has resulted in us winning a Gold David Bellamy Conservation Award every year for 9 years now and we are committed to continuing this, to run a successful and popular Park, without destroying the natural world around us. The cafe on site serves great food. We are on this occasion, pleased to have to apologise for being so busy ! Claim your listing for free to respond to reviews, update your profile and much more. It makes it very hard to use. We look forward to welcoming you back again soon. Without their help we would have had to pack up and go home. Kind regards John Chappell, We have visited about 4 times now, great area and close to beach, Skeggie, butlins And mablethorpe. Kind regards John Chappell, Came here for the 2 days and it was brilliant the staff was very friendly 2nd day was very windy as the ground man couldn't do a nuff for us helped us it a big way and came back to check if we was ok as we where the only ones camping there we be back soon thank you so much, Dear mariewJ1286ZE Thank you for your positive review and we are delighted that despite Storm Freya's best efforts, you still had a great stay with us. Skegness Water Leisure Park, Ingoldmells: See 200 traveller reviews, 95 candid photos, and great deals for Skegness Water Leisure Park, ranked #1 of 24 Speciality lodging in Ingoldmells and rated 4 of 5 at Tripadvisor. Thank you also for bringing to our attention a possible blip in respect of some of our bar staff. The grounds are always clean and tidy, the park is well maintained and the lakes are well stocked. Wherever you stayed, we are sorry that the weather ruined your holiday but if you were really here, you should have asked us for advice on how to leave early, we would have gladly assisted ! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. There is a park next to the bar which my children loved. Our team checks each review posted on the site disputed by our community as not meeting our. Sunday carvery very nice. A little amusements for kids near play park. We look forward to welcoming you back in future. The place is packed. Part of our medium term plan is to provide more water based activities that most people will be able to enjoy. 3 0 obj This is the version of our website addressed to speakers of English in India. We hope very much to see you again soon. Your comments are very much appreciated by us all, especially after such a busy weekend and we hope to see you at the Park again soon. Kind regards John Chappell. All grass pitch bookings include 4 people and 1 vehicle. Dear stanslot Thank you for your fantastic review. The 6 berth units do offer more space and don't forget that now we also have the 2, 4 and brand new 6 berth SupaPods, fully equipped with all mod cons, bedding and towels etc, so all you need to bring is yourselves ! Decided to book a 4 berth timber pod instead of taking the tent (after a bad experience last year with noisy neighbours at this site), the pod was just big enough for 2 double air beds! I will be back . This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Skegness Water Leisure Park, Ingoldmells: See 201 traveller reviews, 95 user photos and best deals for Skegness Water Leisure Park, ranked #1 of 24 Ingoldmells specialty lodging, rated 4 of 5 at Tripadvisor. It doesn't matter whether you are tool proficient or like me, can only use a pen and a phone, they will find you tasks to do to help run this superb attraction. I will make sure that all departments are made aware of your comments. The bar manager is rude and bad tempered the way the management talk and treat their staff here is disgusting they all need to go on a inter departmental course How to treat your stuff, Dear dave6220182018 Thank you for your detailed review and we are sorry that on this occasion, your and our expectations of customer service have not been met. Security is good. What a lovely place for families. Kind regards John Chappell. United Kingdom. Staff very nice. Skegness Water Leisure Park, Ingoldmells: See 200 traveller reviews, 95 candid photos, and great deals for Skegness Water Leisure Park, ranked #1 of 24 Speciality lodging in Ingoldmells and rated 4 of 5 at Tripadvisor. Camping prices are really cheap for the location. Whilst we are temporarily closed due to the Coronavirus crisis, we still have staff on duty, answering calls, taking bookings for later in the year and to deal with your queries. However, with our cleaning team working around the clock from sunrise to sunset on busy holiday periods, we manage to keep on top of it most of the day. Also the bar can get very very untidy and staff dont really seem to care to much. For instance the food menu well what can I say you can get a better choice at McDonalds also there is not much entertainment anymore if there is its a magic show for kids. Alternatively, if you no longer wish to be near any trees, we would be pleased to quote terms for re-locating your caravan to an alternative plot. Tripadvisor performs checks on reviews. On, Dear Kevin R Thank you for your recent review and feedback. Your comments are very much appreciated by us all, especially after such a busy weekend and we hope to see you at the Park again soon. nO?K. <>/OutputIntents[<>] /Metadata 78 0 R/ViewerPreferences 79 0 R>> If the system detects something that potentially contradicts our. Here at Skegness Water Leisure Park, we have over one hundred acres of beautiful countryside for you to relax in and enjoy. It is always a difficult decision to make in respect of cutting the grass before a busy weekend because campers prefer shorter grass than longer and of course it is inevitable that when surrounded by acres of beautiful, lush green grass rather than concrete or gravel, that some will get dragged into the toilets on people's feet. We are currently designing a brand new Aqua Park facility on the wakeboard lake, but this will be at least a 2 year project. The barn does a good Sunday roast, and I think 5.50 for a small roast and pudding is excellent value. The trees have been there for 30 years, since before the first caravan was sited. Skegness Water Leisure Park, Ingoldmells: See 199 traveler reviews, 95 candid photos, and great deals for Skegness Water Leisure Park, ranked #1 of 24 specialty lodging in Ingoldmells and rated 4 of 5 at Tripadvisor. Just a short drive to both Skegness and Mablethorpe. Which is a shame. Let's hope that next summer, the nice weather actually holds for the school holidays but we hope to provide more SupaPods this year for rental, including possibly the Swift SupaPod 6. Thankfully, your comments do not reflect the majority of customer reviews but if you would like to email me with further information, including the dates you stayed with us, I will personally look into your experience in more detail and reply to you accordingly. The trees have been there for 30 years, since before the first caravan was sited. Mentioned st reception Saturday got the number on my phone and left for the day. They continue to invest in their plant to sort the problem but occasionally, in the wrong wind direction (thankfully not often), smells do drift over but as you will appreciate, we can't control Anglian Water. Dogs are available in three of our of the 4 berth pods. Dear DannyAppDoncaster Thank you for your very positive review. In all my stays here I've never encountered a problem. In fact, I do not know of any holiday destination that provides refunds, anywhere in the world, because the weather turns bad ! Finally, we received no reports whatsoever from you or anyone else about any "sick bugs". We look forward to welcoming you back. we camped once when was some major storms and Geoff and the rest of the staff stayed til the early hours to make sure everyone was okay and safe! We saw so many holidays ruined over the windy weekend as tents (and awnings) were flattened, families left and just abandoned their wreaked tents. Therefore, it is clear to us that you probably did not stay at Skegness Water Leisure Park at all. We would love to have a bigger bar but the problem is that other than August, it would be relatively empty and feel like a "Barn" rather than the Barn Inn. We look forward to seeing you again soon Kind regards John Chappell. 2) Toilet & shower block was absolutely appalling. We are delighted that you enjoyed your stay and we hope to see you again soon. The cafe only opens from 8-2 Monday Thursday breakfast was ok . Kind regards John Chappell. As for the barn thats really gone down in standards. Tripadvisor performs checks on reviews. There was space for cyclists to cycle and children to play. A lovley well maintained site with friendley and helpful staff. We have noted your comments about the menus in the Coffee Shop and will include these in the end-of-season review. Firstly, a company owns both this site and our others, not a single woman or man. 2022 Ground Rent Prices Effective from March 1st, 2022. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Will be returning but not using the onsite pub!!!. You have made several errors on your review. We are also delighted that you enjoyed your stay and hopefully, you will consider booking with us again. Own or manage this property? Dear Keegz C Thank you for your excellent review and we are delighted that you enjoyed your stay with us. We have a tourer and have been visiting the water and leisure park for some time now allways pleased and satisfied the staff are very friendly and very helpful the showers and toilet blocks are very clean and tidy would recommend this site fully. The only issues we found were the showers were a bit hit and miss for powerfulness and the toilet roll ran out in the toilets so make sure you have a spare roll. the pub on site you couldnt really get in as was always full and we wanted to try the menu instead we walked miles out to get some food on the sunday. Kind regards John Chappell. The best way to keep up with news about what's happening, such as this major task, is to follow us on Twitter and Facebook. We hope to re-open again on 4th July (if not sooner) and welcome you all back again, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Overall , some of the staff where friendly, the light railway only operates 3 days a week which needs to run more regular. Having visited and stayed at Skegness Water Leisure Park for several years my wife and myself recently became seasonal tourers at the park, we have always found the amenities, facilities and all the staff excellent, and would highly recommend this camp site. We place great pride in the quality of the Park and staff training to try to deal with any foreseeable problems and it frustrates us immensely that some people just can't act like civilised beings when they go away. more, Family based caravan and camping park between Skegness and Ingoldmells, just half a mile from award winning beaches. Room types may vary. the staff are so friendly and can't do enough for you. I will pass on your very kind comments, especially to Geoff for his special efforts. Skegness Water Leisure Park, Ingoldmells: See 201 traveller reviews, 95 candid photos, and great deals for Skegness Water Leisure Park, ranked #1 of 24 specialty lodging in Ingoldmells and rated 4 of 5 at Tripadvisor. Plenty to do. the pub on site you couldnt really get in as was always full and we wanted to try the menu instead we walked miles out to get some food on the sunday. Plenty to do. Staff were polite, shop was well equipped. Remember to qualify for 50 off this years ground rent invoice we must receive FULL payment by 4.30 on Thursday 28th February #skegnesswaterleisurepark Only downside is sometimes it can get windy in a tent with it being an open space. This is our 3rd year of staying at the park and as always the staff are on the ball. I would also like to see something done with the old boating lake which at the moment looks run down, I would also like to see more entertainment in the evening. Madrid, Institutional Distribution. evening entertainment was good felt we didn't need to leave the site small well stocked shop grounds clean and well kept staff were really pleasant and friendly .look forward to next season we will definitely be back, Dear julie p Thank you for your positive review and we are pleased that you had a great holiday with us. Dear tazhyland Thank you for your great review and we are glad that overall you enjoyed your stay with us over August Bank Holiday, the busiest weekend of the year by far. Onsite toilet blocks need more checks to ensure cleanliness of public areas. The young girls that work there are so rude and nasty they walk around with a face like a slapped backside. Dear 719Amanda_L_13719 Thank you for your excellent review and whilst we enthusiastically try to welcome all guests, it is always great to welcome back returning guests. AjQeHPekr8CrjVp Own or manage this property? Stayed bank holiday, it was very busy but we had no problems getting in with our caravan, we have been going to the park for quite a few years, it is very clean and run well, showers and toilets very clean, well stocked shop and the Barn bar is well run, we don't go to other sites because we are happy with this site. Own or manage this property? Please move the mirror and put it there. As you say, we have many facilities to help make a fantastic holiday. Pros. Sadly Saturday night was even worse a familys came back just before 1 and were kicking off saying there bedding had been robbed. The 2 main reasons we wont be back are: 1) Beware of the wind! Cons. It is always a difficult decision to make in respect of cutting the grass before a busy weekend because campers prefer shorter grass than longer and of course it is inevitable that when surrounded by acres of beautiful, lush green grass rather than concrete or gravel, that some will get dragged into the toilets on people's feet. 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