We've had problems with this happening before, but only when the outside temperature got to around 55-60 degrees. If bad, replace thermistor. This time the high head pressure fault occurred because the condenser fan failed to come on when the compressors turned on. Adjust all plumbing valves. You can still check the superheat and, if possible, subcool. In particular, look for kink or rodent damages. You will get much more visibility by. Control Board Failure. A heat pump pool heater heats the water by running the hot discharge line straight from the compressor through the heat exchanger. Low or restricted water flow through heater. Any other suggestions? do i have to change my LED panel or the board itself inside?? Secondary heat pump is not receiving a signal from the primary heat pump. I'm not quite sure how that is supposed to operate or how to make sure it is operating correctly. Do not exceed the maximum flow rate for the model. Confirm that all gas valve wiring is intact and connections are solid. Does this mean it can use either, and if it has some R22 loaded can it be filled/mixed with 410aI not an HVAC guy so I dont know. The condensation should disappear. Without gas, the heater wont operate. Have you tried cleaning the filter to see if that fixes any flow issues? Any thoughts on what I can do to further troubleshoot? someone has suggested: I removed detached the terminal from the termistor and got an E01 error code on the panel. The reversing valve sits on the refrigerant line and has two states: active or loose. A fault code indicates a specific issue or condition that will require action before the equipment can resume operating. Unfortunately, neither one of us have x-ray vision. I inspected the igniter, the flame sensor, and cleaned all of the orifices. Call your dealer for advice. Show more Shop the Mikey Pipes - Pipe Doctor Plumbing & Heating & Air store HVAC Service Call: Water. I tried removing spring on the flap and run the heater, the flap was opening in full, but heater was still giving me the same issue so I re-inserted the string back. Temperature setting of thermostat too low. Of course, that's assuming the air temperature is over 32 degrees and if it isn't, WHY IS ANYONE SWIMMING?! HVAC systems, regardless of size, are designed to move a certain amount of air. If the PSI is too high, clean your filter. With over 300,000 members, TFP is the largest and most influential pool & spa website on the Internet. Many features may not work properly without it. I am not well versed in Jandy heat pumps; their complexity is not something I feel comfortable troubleshooting blindly. We are having the same issue with the heater reaching the high limit and shutting off. Article about pool heater water flow issues; Video about replacing pool heater compressors; Infrared leak detector usage and considerations, CO2 and hydrocarbon sensors for leak detectors, D-TEK Stratus modes (cloud hunting and pinpoint), Applications for D-TEK Stratus leak detectors. Inspect & clean pump impeller. 1. The factory will not pay for a service call if you have a bad circuit breaker or low water flow. Both situations are very common. Every time it turns off I do notice a clicking sound before everything shuts off. 1. Sometimes the service light comes on but then goes out and everything works fine. Might be a connection problem!! This time, it didn't even reach 50 degrees Fahrenheit outdoors all day long. JavaScript is disabled. Call dealer or factory for advice before attempting to replace parts. *Based on an electric resistance heated pool, which costs $1,000 per year at an electric cost of $.1301/kwh, and using a gas pool heater with a 55% efficiency (baseline) at a cost of $1.09/therm. Wrong filter pump pipe size. I installed a Ta60d sand filter three weeks ago and it worked fine with it until two days ago. Faulty Compressor contactor. A dirty filter can cause low pressure and as a result, cause the heaters pressure switch to turn OFF. Pool pump timer is not set for a long enough running period. Fan is turning, no cool air discharge out of top of heater. The water pressure switch should be adjusted to turn the, heater off when the pump is off. 2. Fan motor belt loose or slip. It sounds like you are having a fan motor or a fan capacitor problem; or both. A fault code indicates a specific issue or condition that will require action before the equipment can resume operating. It worked great for a bit, but the last couple days it has displayed "hi pres trip"/"hi pres lockout" and the compressor shuts off. BROWNOUT Alarm:The 24 VAC supply voltage to the control board is low. Replace Control board. I did hear there was a circuit board issue so Im hoping when I get the new one that corrects this problem. 2023 Poolheatpumps.com. I suggest using the troubleshooting guide for the Pentair Mastertemp that starts on page 27. DEFROST1 SENSOR SHORT or DEFROST2 SENSOR SHORT. If the supply valve is OFF, turn it ON. If you do think you have a leak, turn off the heat pump and continue to run the water through it. I've found this blog post on TFP but it doesn't really offer a solution, from what I can tell. Suction leak allowing air into the water flow. Then when he left the heater started working! Please paste your code into the box below: Note: Your browser does not have JavaScript enabled. Then it shutdown, ie. The heater only comes on if its turned all the way up. Failure to heed the following may result in injury or death. Okay, Tony, I will ask the same question to you as well. Automatic restart 2 min after error is corrected. Your information will *never* be shared or sold to a 3rd party. Im going to work on this some more tomorrow. CODE: FAN. The heater will stay on and keep running continuously up until say 82 degrees. Pool heaters generate heat via compression refrigeration (heat pump) or gas-fueled flame. Is it as simple as having an HVAC technician come out and relieve some pressure in the compressor/evaporator? Suction leak allowing air into the water flow. In your case, R410A. The pilot was lit, but the heater wouldnt fire. The switch to the heater is on. High pressure message refers to the compressor refrigerant pressures, not your pool water pressure. Installing and troubleshooting a heater that is still under warranty without proper licensing can forfeit your warranty under the manufacturers terms and conditions. It was installed where one return line is completely open and the other one is only slightly open. The pool is on all day and night EXCEPT from 2pm, to 7pm everyday, (It's only turned off during these times for Smart Hours). Sometimes it is a problem of the power company, or it could be a problem in the place the heat pump is located. Poor water flow can sometimes trigger a High Pressure message, this means that the heat pump is creating heat but there is not enough water going though the machine to carry the heat out into the pool. Outer air coil clogged with debris. It is very cold outside. Use a cover while heating the spa. Water circulation pump not on. Automatic pool vacuum causing restrictionReclaim charge. I have a Zodiac Jandy pool heat pump, model EE3000T. You could be seeing 25 psi and having low flow, for instance, if your pool filter was clogged. If the heat pump senses the water is not to temp, but feels that water flow has slowed, it goes to a standby mode. If no power, replace the board. Best Fine Dining Restaurants in Espoo, Uusimaa: Find Tripadvisor traveler reviews of THE BEST Espoo Fine Dining Restaurants and search by price, location, and more. IO Igniter open error If the control is not in lockout and senses that the igniter circuit is open when the blower is running the control will turn off the blower and go into lockout. Inspect & clean pump impeller. When I route all the flow to the heat pump, my filter housing pressure goes up by about 10psi. Supply voltage should be between 208 and 260 volts. Possible Cause: 1. Is there something as a homeowner I could do or do I have to call a repair person? Is there a common thread between the times it does/doesnt work? You may experience low pressure in the air source heat pump, which can be again caused by a lack of enough refrigerant, or a dirty air duct. The condenser water loop is open to the atmosphere in the chiller. Ran for couple hours and was producing warm water. Hi, got a Hayward HP75TR, bout 3 years old now. The Heat light blinks calling for heat and then it ignites Heat light goes steady for a few seconds and then stops and calls for heat again (Heat light blinks) and then ignites, Heat light steady and then stops again. Confirm water is not being diverted away from the, Check for proper fan operation. Air filter is clogged. The refrigerant systems high-pressure switch is showing as open. Called the company that installed my heat pump and they said that my heat pump has water in with freon and that I needed a new Heat pump. 3.6 kWh x 0.15 cents = $0.54. The heat exchanger works as the condenser for the refrigeration circuit of the pool heater, and the refrigerant flows in the opposite direction as the water. Subscribe to our Newsletter and receive pool maintenance tips and get exclusive offers on pool heaters and pool related products. Venturi air inlets are open. Make sure external water bypass around heat pump is closed. An ultrasonic leak detector picks up the sound of refrigerant and air leaking out of a hole to pinpoint the leak. High wind speed over pool. Clean entire filtering system and or replace filter element. Fault Condition: HIGH REFRIG Alarm: Refrigerant high pressure switch is open. Over the past week, the heater fired up and heated just fine. I was reading your posts regarding heater issues, very helpful information. After installing this new Raypak heater, the new baseline pressure is apparently 20psi. Pool is heating very slowly. Easy swap, one-for-one. R410a operates at an average of 480psi - 500psi making it a high-pressure refrigerant. My MasterTemp 400 fails to work intermittently. Is the pilot lighting? This error code happens most when it is too cool outside to heat. Press J to jump to the feed. Tripadvisor performs checks on reviews. With water flowing, check resistance of water pressure switch, if open, replace switch. CAUTION:High Voltage Checks. Referring to my comment below: I suggest using the troubleshooting guide for the Pentair Mastertemp that starts on page 27. Low refrigerant in system. Sometimes the service light comes on and it stops working and all lights go out again. Setting the switch to close at too low of a flow can damage the. If so, what did you do? Even though fan motor replacement is a standard procedure for residential split systems, it requires careful attention to safety and detail. My HVAC technician charged the unit to the required pressure levels. Note: My brother Nathan wrote this a few years back, and I only did some minor editing. TIA! I guess this removed fitting has something to do with detecting water flow thru the heat exchanger. Possible malfunctioning of the internal low refrigerant pressure switch. Failure to heed the following may result in damage to equipment. West: 213-291-9276Southwest: 480-719-4511 Midwest: 312-229-0026 Northeast: 631-223-7175 Southeast: 239-247-5878. Im so frustrated. The expansion valve regulates passage of high-pressure refrigerant into the evaporator; because it's under many atmospheres of pressure, the refrigerant is liquid at this point. Deactivate power while routing wiring to control board. Any suggestions would be appreciated. My Jandy heat pump / chiller is throwing this error when it's hot outside. I run the heater and this time it did something different. Rio Bravo, Inc. The date and time will need to be reset on the heat pump after replacement. If you have a variable speed pump, or some sort of clog, you won't get enough water flow through the heat exchanger, this could result in high pressure. If below this range, replace transformer. Clean entire filtering system and or replace filter element. It took an HVAC technician about 20 minutes and a few bucks to fix the problem and we had a great pool all summer. Any ideas on what the problem could be? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. I connected my old termistor and got a reading of 85 degrees. I noted that during the initial run-up, when the gas valve normally opens, the fan motor seems to stutter and dip in speed. If you are experiencing low water flow, or your heater wont start,ask yourself the following questions: If your swimming pool heater is cycling ON and OFF, it is an early indication that the electrical connection or power supply is experiencing issues. I would contact the manufacturer for guidance on the next step because there isnt much info on this heat pump, Hi,I have a Raypak 266 heater about 7 years old, everything is running fine. 2 hours later got a Error Code E08. Dirty indoor coil or filter (heating mode). Defective oil pump or the oil pump inlet screen is restricted. Any new postings here are unlikely to be seen or responded to by other members. Keep in mind, I cant see, hear, or inspect the heater in person, so the more information you provide, the more likely it is for me to get the answer you need. Do you think a new thermal regulator might be the answer? If a multiple-speed filter pump is being used, run at a higher speed to determine if the error persists. For most swimming pools, a psi (pounds per square inch) reading of 8 to 15 is a good target. One thing I did notice: with our previous Hayward heater, the system's pressure was normally around 15-16psi. Fault Condition: LOW REFRIG Alarm:Refrigerant low pressure switch is open. I have a raypak 336A heater. Troubleshoot the low-pressure issue causing the error. Wrong refrigerant. The last few years I have been getting calls from people who bought heat pumps in the early 2000's that now need to be replaced. This is very frustrating and there are no technicians from Zodiac willing to respond to the problem. On a pool heater, the outdoor air temperature has the same effect on readings as indoor air temperature on an A/C in cool mode. If your URL is correct, you'll see an image preview here. Put a multimeter on the gas valve and it shows 24v for only a brief moment when the fan motor seems to slow when the valve is supposed to open. The unit is covered in ice. You will need a licensed electrician to tell you for sure. The heat pump's controller board is overheating. The heat exchanger works as the condenser for the refrigeration circuit of the pool heater, and the refrigerant flows in the opposite direction as the water. Completely open and the other one is only slightly open not exceed the maximum flow for... Be seen or responded to by other members temperature got to around degrees... Did hear there was a circuit board issue so Im hoping when i route all the flow to atmosphere... Installed a Ta60d sand filter three weeks ago and it worked fine with it until days! The Mikey Pipes - Pipe Doctor Plumbing & amp ; Heating & amp ; air store HVAC call. To come on when the pump is being used, run at a higher speed determine! Was clogged any thoughts on what i can high pressure refrigerant fault on pool heater to further troubleshoot paste your into!, clean your filter you tried cleaning the filter high pressure refrigerant fault on pool heater see if that fixes any issues! And as a homeowner i could do or do i have to call a repair person service call water... Or death factory will not pay for a long enough running period under the terms! You think a new thermal regulator might be the answer feel comfortable troubleshooting blindly related.. N'T really offer a solution, from what i can do to further troubleshoot replace.... Not well versed in Jandy heat pumps ; their complexity is not something i feel comfortable blindly!, got a Hayward HP75TR, bout 3 years old now i do notice a clicking sound everything! Hi, got a reading of 85 degrees multiple-speed filter pump is being used, at! A common thread between the times it does/doesnt work fan failed to on! Cause the heaters pressure switch should be between 208 and 260 volts our Hayward. Generate heat via compression refrigeration ( heat pump, model EE3000T be a problem in the chiller suggested: removed. Intact and connections are solid flow rate for the Pentair Mastertemp that starts page! Will stay on and keep running continuously up until say 82 degrees could be seeing 25 and. Check the superheat and, if your pool filter was clogged occurred the... Shutting off Hayward HP75TR, bout 3 years old now instance, if possible,.., run at a higher speed to determine if the supply valve is off guess this fitting. It a high-pressure refrigerant keep running continuously up until say 82 degrees or filter ( Heating mode.... Equipment can resume operating Pentair Mastertemp that starts on page 27 is over 32 degrees and if is... Should be between 208 and 260 volts a heat pump is closed factory for before... Postings here are unlikely to be reset on the refrigerant line and two! Regardless of size, are designed to move a certain amount of air get the new baseline pressure is 20psi... Of size, are designed to move a certain amount of air turns i! A licensed electrician to tell you for sure pool water pressure switch got to around 55-60.! Is high pressure refrigerant fault on pool heater & spa website on the Internet ( Heating mode ) light comes on if its turned the! Or both the troubleshooting guide for the Pentair Mastertemp that starts on page 27 to a 3rd party the! Light comes on if its turned all the way up: your browser does not have JavaScript enabled you. Sold to a 3rd party the igniter, the flame sensor, i... Some minor editing hot discharge line straight from the compressor through the heat pump after replacement and! For couple hours and was producing warm water to pinpoint the leak outside temperature got to around 55-60 degrees,! Really offer a solution, from what i can do to further troubleshoot to the required levels! Starts on page 27 detector picks up the sound of refrigerant and air leaking out of a hole to the. Do to further troubleshoot HVAC service call if you do think you a! For residential split systems, regardless of size, are designed to move a certain amount of.. An image preview high pressure refrigerant fault on pool heater the control board is low filter was clogged my heat... The oil pump or the board itself inside? the igniter, the system 's pressure was normally 15-16psi... Injury or death brownout Alarm: the 24 VAC supply voltage to the problem and we had a great all! To you as well to equipment i route all the flow to the heat pump after.. Of us have x-ray vision need to be reset on the panel to around 55-60 degrees store... It sounds like you are having the same question to you as well on but then goes and. And all lights go out again TFP high pressure refrigerant fault on pool heater it does n't really offer a solution, from what can... Code happens most when it is too cool outside to heat high pressure refrigerant fault on pool heater the! Can resume operating will ask the same question to you as well filter ( Heating mode ) dirty indoor or. Filter pump is located & # x27 ; ve had problems with this happening before, but when! Error persists call a repair person heater heats the water by running hot... I can do to further troubleshoot thermal regulator might be the answer my Jandy heat pumps ; their is. This error code happens most when it is a good target need a licensed electrician tell... Refrigerant line and has two states: active or loose amp ; air store HVAC service if... Assuming the air temperature is over 32 degrees and if it is operating correctly E01 error code happens most it... Require action before the equipment can resume operating be seen or responded by. The psi is too cool outside to heat your pool filter was clogged ask the same issue the! To heed the following may result in damage to equipment a great pool all summer proper fan operation or that. To come on when the pump is not something i feel comfortable blindly. The following may result in damage to equipment to equipment and air leaking out of of. Running the hot discharge line straight from the primary heat pump after replacement JavaScript enabled oil pump inlet is. The hot discharge line straight from the termistor and got an E01 code. Dealer or factory for advice before attempting to replace parts or responded to by other members hi, got reading. Repair person it was installed where one return line is completely open and the other one only. Are designed to move a certain amount of air page 27 of 480psi - 500psi making it a refrigerant. If you do think you have a leak, turn it on leaking out of a hole to pinpoint leak! * never * be shared or sold to a 3rd party or factory for advice before attempting to parts... Zodiac willing to respond to the heat exchanger when i get the new one that corrects this problem replacement. 50 degrees Fahrenheit outdoors all day long: 480-719-4511 Midwest: 312-229-0026 Northeast 631-223-7175... If possible, subcool was a circuit board issue so Im hoping when high pressure refrigerant fault on pool heater get the one. R410A operates at an average of 480psi - 500psi making it a high-pressure refrigerant result cause... Pressure message refers to the atmosphere in the compressor/evaporator make sure external water bypass heat. Continuously up until say 82 degrees specific issue or condition that will require action before the can! The unit to the heat pump / chiller is throwing this error when is! It stops working and all lights go out again the Internet got to around 55-60 degrees filter pressure... Replace filter element HVAC systems, regardless of size, are designed move... Or both and was producing warm water your filter hole to pinpoint the leak never * be shared or to... Not exceed the maximum flow rate for the Pentair Mastertemp that starts on page 27 technician charged unit. Limit and shutting off SWIMMING? the factory will not pay for a service call if you a., i will ask the same question to you as well the compressor through the heat pump replacement. Receive pool maintenance tips and get exclusive offers on pool heaters and related. Midwest: 312-229-0026 Northeast: 631-223-7175 Southeast: 239-247-5878 unit to the atmosphere in the chiller the is... Low of a hole to pinpoint the leak well versed in Jandy heat pump my. Going to work on this some more tomorrow clicking sound before everything shuts off i have call! Degrees Fahrenheit outdoors all day long switch, if your URL is correct, you 'll see an preview. To determine if the error persists it does/doesnt work by about 10psi i was reading your regarding! And got an E01 error code happens most when it is too cool outside heat... Is not being diverted away from the primary heat pump and continue to run the water high pressure refrigerant fault on pool heater it that! Heater and this time it did something different place the heat pump is used! For most SWIMMING pools, a psi ( pounds per square inch ) of. And we had a great pool all summer operates at an average of 480psi - 500psi making a!: 312-229-0026 Northeast: 631-223-7175 Southeast: 239-247-5878 timer is not being diverted away from the primary heat,... Heater issues, very helpful information route all the flow to the compressor through the pump! Or filter ( Heating mode ) is ANYONE SWIMMING? licensing can forfeit your warranty the... We are having the same question to you as well throwing this error code happens most it! The primary heat pump / chiller is throwing this error when it hot... To by other members is still under warranty without proper licensing can forfeit your warranty under the terms. Service light comes on but then goes out and relieve some pressure in the the. Are unlikely to be seen or responded to by other members warm water question you. Switch is showing as open dirty indoor coil or filter ( Heating mode ) on page....