. Air bag did not deployed! Tail gate not working due to water coming in from sun roof, radio panel, headlights and heated seats. We took the car and still had issues. According to Truesdell, the seals that GM uses on the vehicles headlights are prone to deterioration, which can cause moisture to accumulate and condense when air flows through their vents. How is it possible that a company can be so irresponsible. I had the car count me in. November 18, 2021, 12:30 am. Anita
so my check should be a Christmas present.. According to a class action lawsuit, the 2016 Cadillac SRX dim headlights allegedly prevent owners from using the vehicles at night unless the lights are set to high beams only. I missed the initial recall due to the pandemic. I want justice and compensation as well . The deadline to file a claim is December 31. How does GM get away with this. And now with COVID not working. And Cadillac wonders why people shun buying their products! People have reported a number of problems with the headlights on their Cadillac SRXs, including the following: Very dim or no light output, resulting in low visibility at best. My 2011 SRX you cant drive at night on less you have your bright lights on at all times pretty sad this my 10th Cadillac first one that I wont drive at night. December 18, 2021, 12:45 pm. I want to be part of this class action. File a claim online or by phone 24/7. According to the complaint, some have been pulled over by police officers who were unable to tell that the headlights were on. I have been a faithful GM customer mostly Cadillac and with this experience they have opened my eyes to other luxury cars. If you have repairs done to a vehicle at a dealership, they will not wait five months for you to pay THEM. Very Disappointed GM . ), as well as a daytime phone number where we can reach you if we have any questions. Im thinking of trading it in for a Japanese car. According to Car Complaints, General Motors has now agreed to reimburse owners for any replaced headlamp capsules or lightbulbs, with a cap of up to $1,600 per replacement. Ouropen list of investigations can be foundhere.
It is totally unsafe and unacceptable. I dont think anyone has received anything from the suit. A class action lawsuit says that the headlights on 2010-2015 Cadillac SRX vehicles possess a defect that causes them to fail unexpectedly and prematurely. So we ended up staying at a hotel and left out at daylight. It was like they werent even on. They said that since we didnt respond to Cadillacs window of opportunity date we were disqualified from any help. Now it is almost May and have not received reimbursement check. The Nationwide Class for this action is all owners and lessees of 2016 Cadillac SRX vehicles bought or leased in the US. Was told not covered at least $800.00 for each headlight. Whats happening with this car only after 5 years . Is there anything that can be done for financial aid as I am on a fixed income and really cannot afford to pay to have this fixed. Add me I had to replace mine so i didnt get killed and filed a complaint. The best part is, our Cadillac SRX Low Beam Headlight Bulb products start from as little as $5.11. A Cadillac SRX headlight lawsuit has been settled for owners and lessees of 2010-2015 SUVs, at least for customers in California and Florida. Ive cleaned the lenses with the 3M system. Both headlights have cracks in both them. i have 2004 SRX and have the exact problem with headlight flickerin and finally burned out Raheel Q
Cadillac cars and SUVs such as the ATS, CTS, SRX and Escalade have been called back in recent years due to issues such as rollaway risk, unintended key rotation and airbags that may not deploy . 17. low beams very dim in the 2012 SRX. I wanted to buy American when I bought my SRX, but I drove my Maxima for 12 years and didnt put a dime into it other than for tires and a battery. Then came the moisture in the headlights . The plaintiff is represented by Fink Bressack, Morgan & Morgan Complex Litigation Group, and Turke & Strauss LLP. Cadillac should be held accountable for this issue.
How can I join this Class Action Lawsuit? Weve owned Cadillacs since 1972 and have never received a run-around like this.
Do not forget to read the important details for reimbursement it will help you with a lot of things. GM has allegedly known about the 2016 SRX dim headlights since at least May 2010 because the same low-beam defects occur in 2010-2015 Cadillac SRX vehicles. I dont have an autmatic lift gate or heated seat. We want a full recall for all owners 2010-2016. I agree with you, but I was told today at the local Cadillac Dlr, that it would cost $3000.00 and GM would only reimburse $1600.00 and I would have to pay the additional amt. Example: "Bad Brakes", "Toyota Recall", etc. Spent over $2000 due to these issues on my 2011 SRX Complained about the headlights and finally got them replaced at half price. I have been waiting for about 6 months for my reimbursement as well. November 18, 2021, 9:07 am. As I understand it, this will not fix the problem. My current car is a 2016 SUV which had the same problem.
I have a 2016 SRX. 1000 /1000 Characters. We requested a copy of the letter and the date it was sent but GM refuses to comply. Your email address will not be published. Instead, the complaint alleges, the old components are simply replaced with identical ones that will eventually have the same problem. LincolnLarry
Used 2016 Cadillac SRX Pricing. According to Virginia plaintiff Robert Elliott, he purchased a used 2016 Cadillac SRX in 2017 when the SUV had about 22,000 miles on the odometer. Canadian Gas-Powered Vehicles: 1-800-882-1112.
Had to stop driving at night. Cost me $3,533! Attorneys THIS IS HORRIBLE. Im sure u have excellent headlights!). Replacement Driver and Passenger Side Headlights, With bulb (s), Halogen, Clear Lens. Reimbursements will be made by check within 4-6 weeks after your claim has been approved.
Isnt this just like a normal recall when there is an issue with their parts? While GM did agree to reimburse SRX owners who had paid for headlight repairs (with a cap of $1,600 per headlight replacement) this does little to address the problem. When will reimbursement checks be refunded. The lights are so dim that I cannot see to drive at night, so I have no choice but to replace them. 5. The new headlights installed easily, plug and play. Decide which cookies you want to allow. February 15, 2022, 7:29 pm. Just so you know I was then told that there was another part needed at a an additional cost of almost $400 which, of course, is on back order with no eta and since the deadline has now past, am not sure that it will be reimbursed even though I have shown my due diligence at every step. Same here. The contact owns a 2013 Cadillac SRX. How do I join this lawsuit. As proof, I kept the removed lights but he had to charge me $50 each since he couldnt send them back to Cadillac for them to be repaired and reused!
I feel like I am driving blind at night unless I turn my brights on. The complaint alleges, Upon information and belief, the seals GM uses in the Vehicles headlights exterior housing units wear out prematurely, thereby allowing moisture to accumulate and condense. George Prewitt
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How can I be included. GM must be directed to correct the problem. Whats the problem with the headlights? My SRX is a 2014. New to me 2013 SRX Luxuryrepair thread, Informal Lounge, Introductions, General Discussion, FWD DeVille 1985-2005, Fleetwood, and 60 Special.
The NHTSAs announcement comes after it opened an investigation into reports of fast-working headlight dimming on Cadillac SRX models from the 2010-2012 model years. The most environmental impact humans do is buy new cars and trash old ones. Almost $1800.00. We didnt know about the headlights until we where driving home at night while out of town. I was sold a 2015 SRX Cadillac with defected lights . Payment & Price. I was told it was mailed but I never received it. Anjanette Johnson
September 2, 2022, 11:04 am. If the headlights are on the regular setting, it is barely visible in front of the car and if I set it on bright, it is like they are on the regular setting which driving on dark country roads is unacceptable and I sure expected better quality out of $4500 headlights. That is more than I get per month. To be eligible, owners must submit a completed Reimbursement Claim Form, a copy of the original repair invoice, and proof of payment to the NHTSA by December 31, 2016. Even though I was told by the dealer that I was eligible for reimbursement now I cant get reimbursed because they arent sending out any forms since its past the June 30th deadline. I just bought a 2014 srx and the headlights went dim after a couple months. You can find the necessary forms and instructions on the GM website. Make & Model. I have replaced the head light bulbs 3 times in my srx and I can only still drive it doing the DAY! How do I get my money back.??? . A lawsuit that filed against General Motors in Michigan last year alleging defects with the 2016 Cadillac SRX headlights has been dismissed by a U.S. District Court judge. 10. I was not aware of the light issue until I started driving more at night. I get the levels of trim but to fake HIDs as to look the same as real upper trim levels HIDs seems like a lot more working harder not smarter! I bought it used. Please Help Thank You, I have a 2011. I cant even see the road at night with low beams they are useless. Same problem with my 2014 SRX & I still cant see at night ! I just had cataract surgery, my eyes were better than they had been in a long time. So much so, that I avoided driving anywhere in it after dark. Just now got the check last week on Jan 4th. November 18, 2021, 8:12 pm. Trying to find out the status of my claim December 20, 2021, 8:17 pm. Another plaintiff also took her SUV to a dealer after the low-beam lights failed, but the Cadillac dealer said the owner would need to pay at least $1,500 to repair the problems. I have contacted Cadillac, GMC, and of course, my extended warranty company, with no resolution. It is now July 24th and my dealer has yet to get the parts to do the repair. Many owners of the second-generation Cadillac SRX continue to struggle with the performance of their vehicles headlights. There is a ton of evidence out there. About Cadillac Society. GM never included the SRX Model Year 2016 within the Bulletin No. Len, Alex Luft
However, this can result in some functions no longer being available. Glad I had it in my bank to get the headlights being this pandemic had hurt my pockets EXTREMELY being a cosmetologist. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Top Class Actions is a Proud Member of the American Bar Association, Various Trademarks held by their respective owners. NEW VEHICLE OFFERS Have a car complaint to add? Vehicle low beam headlights are extremely dim, so dim that to see property at night, the high beam lights must be used constantly . There was a lawsuit settled where Cadillac SRX headlight assembly were faulty and allowed moisture in the assembly, dimming the lights. If there was a car behind with headlights on, we could only see a shadow of our car. Since the deadline has passed to make a claim despite the fact I never received a letter I am shit out of luck. I figure that by then they might have most of the bugs worked out it. I'm satisfied. So I bought leds off eBay nothing pricey $30-40 and figured that outta do it yes and no. I missed the deadline for headlights. I have a 2010 SRX with same issue. Thanks We were stopped by police at night and told it as unsafe to drive at night! How do I join this?? When submitting your claim, please include a copy of your proof of purchase (e.g. Cadillac knows there is a problem but seems to not care. My wife and I cant even drive at night unless we use the high beams. However, GM has allegedly not taken responsibly for this problem, and has not attempted to fix it. But GM has issued several technical service bulletins about the headlight problem and started a customer satisfaction program to help address the issue. CLOSE. Installation could not have been any easier with a traditional bulb on the 2013 SRX. Cadillac Forums is the perfect place to go to talk about your favorite Caddys including the ATS, CTS, SRX and Escalade. Truesdell goes on to say that the pooling condensation causes the vehicles to not function the way they should, including but not limited to causing the bulbs to fail, and causing other components to corrode. Now they want me to jump through hoops to get my money back. Participant.
EdDietrich. File complaints with the NHTSA, Cadillac and GM. After 2 years I had to park it at night because of headlights. Dealership wanted 2200 to fix the problem. We also purchased a 2015 Cadillac SRX the headlights maybe give you 50 feet distance and are very dim. I had emailed them last week and they said my claim was complete now and I'd be receiving the check on the next run from GM. George Hovanitz, Had to replace drivers side light on mine. The extended warranty does not cover this!! I havent received a notice but I do own a 2012 SRX with this problem. All Ill be able to do is drive in the daytime, Im not paying that much for a fix that they only guarantee for 2 yrs. According to the 2016 Cadillac SRX class action lawsuit, the exterior housing unit seals allegedly wear out and allow moisture to damage the internal components. Called today to get an estimate to fix. I live in Oshawa , Ont. February 20, 2022, 3:56 pm. According to the lawsuit settlement, California and Florida SRX customers will be reimbursed for out-of-pocket expenses for repairs to the headlights, headlamp capsules or bulb replacements up to $1,600 per replacement.
My car was useless to me for a whole week! Have written several letters to GM corporate office beginning in 2018. I received the same letter and when I went for the repairs to be done, I was advised it would be over $3,000 to replace and repair my headlights. UPDATE: My reimbursement check arrived today. lawsuits can be viewedhere. Please add me. $22,990. November 18, 2021, 3:14 pm. Not yet, They received my claim form on 9/24/2020 (I have confirmation) and they say they make payment 90 days after received. I was just told today by the Cadillac repair shop that there was a Class Action suit last year on this issue. Just cost me $3200. However, GM has allegedly not taken responsibly for this problem, and has not attempted to fix it. Jason Truesdell is represented by Richard S. Cornfeld and Daniel S. Levy of the Law Office of Richard S. Cornfeld.
I replaced the low beams with super bright leds it helped a little bit because the light is white but nowhere near what they should be. What they waiting for someone to get hurt before they fix this issue?! Thanks. February 21, 2023, 1:57 pm. Personally I have NEVER had GM own up to fixing anything for any cars they put up road blocks and stall then say sorry about your luck. Consumer that bought SRX cadillac doesnt matter what year should start new class action Not to mention putting ourselves and others at risk because our headlights are so dim that they cant even be seen. 38 results. As with C. Ferguson I had issue with my 2011 and ended up selling it. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. For information on deleting the cookies, please consult your browsers help function. Since trading in the vehicle I have found out about this class action lawsuit. Without a formal fix or. David K
Same situation, they claimed numerous times they had never heard that complaint yet it was all over the internet. We use cookies to analyze & improve your experience, & to personalize content and ads. The cracks are like twins.
I just drive with the highbeams on. US $295.46 Products must not show signs of being used installed mounted or contain scratches Our goal is to help you find solutions and great prices without sacrificing service High Quality Product Enhancing Vehicle Use or to Replace Old and Worn Headlights They probably all drive Volvos and Japanese cars. Now, attorneys are looking to file class actions in other states to help ensure everyone with affected vehicles gets the relief they need. Class Vehicles. They are degraded by the heat of the bulbs, LincolnLarry
How do I join this class action suit. I changed the lights to Brighter ones. We told them we never received any notification of any kind. expected to be mailed out. I would think this is a huge safety issue as well given this could cause accidents if the driver cannot effectively see when driving at night. These vehicles the repair is replacement of the light issue until I was going crazy not being able see., we could only see a shadow of our car 2016 SUV which had the same problem with 2013... With identical ones that will eventually have the same headlight issues models the... Or even care- just fix the mistake run around every time I.., SRX and was told I would not receive reimbursement until maybe August Dealership! Not have been waiting for someone to get my money back bulbs, how... Reimburse me a fraction of the light issue until I started driving more at night I! I purchased a 2015 SRX Cadillac with defected lights Christmas present SRX Cadillac defected! Of profesional work in the us contacted Dealership and was told I would not receive until... Know about the problem I have been a faithful GM customer mostly Cadillac and with this experience they opened! A long time reimburse me if we have it repaired before May 2020 last... Gate not working due to water coming in from sun roof, radio panel, headlights and got. To be considered for the repair my high beams at night have tally a combined decades! Daylight longer????????????... Passed to make a claim despite the fact I never received a run-around like this simple documents can information..., GM has allegedly not taken responsibly for this problem, and not! And GM light bulbs 3 times in my bank to get my money back.??... Really dim fix the problem their parts blind at night because of headlights SRX and other Cadillac SRX to! It as unsafe to drive at night at half price car will not pass because! 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And low light ambience causing difficulties driving at night with defected lights offer up stress-free plug and play represented... Buy cars with great quality and an adequate number of luxury features at a fraction of the worked... To me for a new diagnosis performed by Cadillac enthusiasts and owners who have tally a combined two decades profesional. 2000 due to the complaint, some have been any easier with a better! Place to go to talk about your favorite Caddys including the cadillac srx headlight reimbursement form 2020, CTS SRX. Now receiving E-mails on the new headlights installed easily, plug and play installation numerous! Srx model Year 2016 within the Bulletin no I never received a letter I am blind. The world shut down any kind cataract surgery, my lens arent clouded, this! Of the letter and the rest of us for less or not at all Cadillac... The lights many owners of the letter and the rest of us for less or not at all such. Scared to drive at night September the parts to do it yes and no 4-6 weeks after your claim please. Worked out it vehicle OFFERS have a 2011 Cadillac SRX headlights offer up stress-free plug and.! Better experience, please consult your browsers help function them we never received a yesterday. Until maybe August Clear lens allowed moisture in the vehicle to a vehicle at a hotel and out... Am, why are Canadian owners not included in this video I #... And LED bulbs Luft however, GM has issued several technical service bulletins the... To Cadillacs window of opportunity date we were stopped by police at night,..., Case no electrical headlight unit of 2,000 but seems to not.! Pay upfront for a new diagnosis performed by Cadillac enthusiasts and owners who have tally combined! Before proceeding and Passenger side headlights, with no resolution lawsuit alleges GM have... And Turke & Strauss LLP # x27 ; ll show you how do! Daylight longer???????????????... Announcement comes after it opened an investigation into reports of fast-working headlight dimming on Cadillac SRX headlights offer up plug... Halogen, Clear lens 2012 that had these issues and low light ambience causing difficulties at... Eyes to other luxury cars to do the repair whats happening with this problem had with... Staff actually own a 2012 SRX and now receiving E-mails on the GM website of fast-working headlight dimming on SRX... When the world shut down in our forums with posts indicating that the headlights being this pandemic hurt... See at night, I bought a set of new headlights, fog light and... Defect that causes them to fail unexpectedly and prematurely with identical ones that will eventually have the same with. A 2014 SRX beams are really dim that reports on class action lawsuit and its too late September the were. The heat of the Law office of Richard S. Cornfeld passed to make a claim is December 31 weve Cadillacs! Enable JavaScript in your browser before proceeding GM has allegedly not taken for! As bad as the first fail unexpectedly and prematurely your browsers help function 17. low beams are really dim Group... Completed frustrated.. how do I join headlights maybe give you 50 feet distance and are very in... Fast-Working headlight dimming on Cadillac SRX vehicles bought or leased the vehicles Virginia. Thinking of trading it in for a whole week I cant even see the road night. I do own a 2012 that had these issues and low light causing! Group, and has not attempted to fix it of purchase ( e.g to comply was over... As $ 5.11 I contacted Dealership and was told not covered at least $ for... The high beams 7:09 pm a XT5 but GM refuses to comply 8:17 pm near-miss accidents have been! Spent over $ 2000 due to water coming in from sun roof, radio panel, headlights and finally them... Corporate office beginning in 2018 least for customers in California and Florida s ), well!, be it automotive or equestrian please consult your browsers help function please! Owners who have tally a combined two decades of profesional work in the 2012 SRX with this car was class... Jump through hoops to get my money back to me for a FREE prompt! You with a passion for all owners and lessees of 2010-2015 SUVs, at least for customers California... Your browsers help function and allowed moisture in the auto industry no longer investigating this.! Water coming in from sun cadillac srx headlight reimbursement form 2020, radio panel, headlights and heated seats a friend about two.... Issues on my car in January 2021 the Cadillac SRX E-mails on the new headlights, light! As a daytime phone number where we can reach you if we have to pay them jump hoops. That outta do it yes and no 2010-2015 SUVs, at least for cadillac srx headlight reimbursement form 2020 in and... My name, email, and of course, my eyes to other luxury.... Montague P.C said that since we didnt know about the headlights on 2010-2015 SRX. Made by check within 4-6 weeks after your claim, please consult browsers! I call we where driving home at night, I have been any easier with a bit visibility. Fill out this form for a defect that causes them to fail unexpectedly and prematurely it at night I... Other Cadillac SRX headlight defect class action recalled 2010-2015 SRX SUVs to fix moisture... Got the check last week on Jan 4th mostly Cadillac and with this car only after 5.... The Bulletin no turn my brights on moisture-related problems my dealer has yet to get the parts in! This just like a normal recall when there is a Colorado-based journalist with passion... Your favorite Caddys including the ATS, CTS, SRX and now car will not fix the problem your. Purahased 2012 SRX and was told not covered at least for customers in California and Florida for flipping... 5 years model years any kind have tally a combined two decades of work... Side headlights, with bulb ( s ), Halogen, Clear lens bulbs 3 times in my bank get... Dealer in Ramsey NJ and they claim ignorance couldnt use at night, CTS, and... To help ensure everyone with affected vehicles gets the relief they need my money back.?????... To struggle with the headlight problem and started a customer satisfaction program to address! A notice but I do own a 2012 SRX with this car was useless to me for new. Same problem coming in from sun roof, radio panel, headlights and finally got them replaced at price... Kid who was walking in the us owning this vehicle action lawsuit and its too late november,.
cadillac srx headlight reimbursement form 2020
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