I hope I never have to go back, but if my other kitty has an issue, I certainly would choose them . I took my dog to BluePearl in Maitland Fla. for emergency care after regular vet caused fluid overload from kidney disease treatment. It goes against our guidelines to offer incentives for reviews. Beat local competitors. They are so very dependent on us as owners to make the right decisions for them. We appreciated the knowledge of the emergency staff and the professionalism by which our options were discussed. You will get some people that are personable and helpful, but it seems you get just as many on the other side. They took my friend for almost $11,000 & her cat is dead. At BluePearl, we ask for your feedback so we can evolve our benefits each year and work to offer what's most important to our Associates. I wanted an ultra sound so Blue Pearl worked us in today 11-15-2021 in under 30 minutes . I cant imagine any other place that would be such help at 2 in the morning! They have always been our go-to for pet emergencies and we have said goodbye to a few of our fur babies there. BluePearl - Southfield 29080 Inkster Road Southfield, MI 48034 0 Reviews Claim this listing Add Photos Write a Review We provide specialty and emergency care for cats and dogs. Some of these people I really don't think have a heart. PETS in Lancaster is the best ER in the area. 2023 Trustpilot, Inc. All rights reserved. Worst Place to bring your pet!! But watch everything your doctor does, and don't let them do tests without consulting with you first. He had diarrhea after only having him home for 2 days and his breathing seemed off and seemed very tired. No call back. At this point, its not about the money. The staff and Dr. Stewart was wonderful. and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. Not only did they give me more than six months of time with Bing, even though she had a highly aggressive type of Lymphoma, they also made the time she had left much more comfortable and enjoyable. But be prepared if you got the money to pay to do surgery then put it out there. Our 24-hour pet hospital is located in Southfield and also serves Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Northville, Novi, Oak Park, Plymouth, Redford, Royal Oak, South Lyon, Taylor, Walled Lake, Westland, West Bloomfield and Wixom. We were able to draw our own conclusions. Our veterinary specialists work directly with your primary care vet to understand your pets condition and develop the appropriate treatment plan. Our experienced team of veterinarians, vet technicians and support staff work closely together to provide the comprehensive, compassionate care your pet needs and deserves. The staff here is incredible and I would absolutely recommend it to anyone who has an emergency with a pet. This place is liable to kill your animal due to their negligence and laziness. Located nationwide, BluePearl Veterinary Partners hospitals offer specialty and emergency care for. Now my last dog "Samson" was on allergy medication. Open 24 Hours. 18# dog in 6/16/18 for pain in left rear leg after chasing squirrel & making sharp turn. Information provided by various external sources. My score for your operation is less than an F. You utterly failed in your responsibilities and I won't hesitate to tell anyone who asks what my experience was when taking my cat there. check back often for more services! If it was possible to leave a minus number of stars I would. As with everyone else, I was given a range of the possible cost of the bill. But some of the managers and employees can be insensitive and difficult, at a time when you are trying to help your dog. BluePearl - Southfield. He swallowed some forgiven materials (rubberband& plastic charm) I never received 1 phone call following up or checking on stiches and removal. Medical, Dental & Vision Multiple plans to choose from and prescription drug benefits Continuing Education The technician said "I'll make a note on the chart!" About the Business BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Ask the Community Ask a question They even got a nueve to call me to vindicate that there was no misconduct to defend Dr. De Witte. I feel very comfortable taking my dog there and leaving him over night there. I just dont want anyone else to have to feel like this. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. They were straight up with how much it would of been. HAD I'D KNOWN. BluePearl Veterinary Partners-Southfield 29080 Inkster Rd Southfield MI 48034 (248) 354-6640 Claim this business (248) 354-6640 Website More Order Online Directions Advertisement Hours Mon: 12am - 12am Tue: 12am - 12am Wed: 12am - 12am Thu: 12am - 12am Fri: 12am - 12am Sat: 12am - 12am Sun: 12am - 12am Website Take me there Payment American Express Zero true empathy here!!! Multiple plans to choose from and prescription drug benefits, Annual allowance and free opportunities for your CE credits, Coverage for pet insurance premiums, medical expenses and more. We were there for 3 hours for them to tell me that she had pancreatitis. HIS EYE LOOKS 100 TIMES WORSE THEN BEFORE THE SURGERY! Read more about Wills experience with the oncology team at BluePearl Southfield. 29080 Inkster Road, Southfield, MI 48034 (248) 213-9622 24/7 Emergency Service! Our vet also recommends BluePearl for after-hours emergency care. If I was dealing with someone else's animal and I couldn't give them 100% of everything I had, I would go look for other work..because I wouldn't be able to sleep at night. They dont have any good equipment and each time, we had to move out pet elsewhere for more money IE Metropolitan in Malvern (sucks and same deal) or University of Penn Ryan hospital in Philly (wonderful but also very expensive). This is my first puppy and the staff was amazing with him. Worst experience ever at a veterinarian. Research, compare, and save listings, or contact sellers directly from 1,663 2023 Silverado 1500 models in . I was not going to go there because of the horrible reputation this place has built over many year. This is my go to place for an emergency!!!!! I am so impressed with Blue Pearl's ENTIRE staff, and the facility. Their staff is impatient and disrespectful. I told them that Samson had to be put down because he suffered from catastrophic Kidney and Liver Failure. I stand by my statements. They have always been so caring and compassionate. I asked why my comments were deleted from their website. As others stated - this is a money driven business, rather than a compassionate vet clinic.The person was cold, mechanical and I doubt ever was a pet parent. I want to thank them for being there that night. Yelp users havent asked any questions yet about. Bluepearl Feb 22, 2023 - Client Service Representative in Maitland, FL Recommend CEO Approval Business Outlook Pros Great team environment, livable wage Cons apathetic management, poor communication skills, no growth Be the first to find this review helpful Helpful Share 4.0 Former Employee Great place to learn I was charged over $300 for the appointment and two RXs. Will. It breaks down if you got the money or not to take care of it. Of course no treatment would be started until they got their money. Their quick response, diagnosis, and honesty will never be forgotten. Each time has been an emergency, and stressful for me and the dogs. It is really sad because they are the only game in town that has ultrasound and MRI, and CAT scans in an emergency basis as well as in general. Both of these vets get us right in and treat him with great care and compassion. I brought my dog in for a consultation regarding hip replacement or fho surgery. They even sent a sympathy card and the staff that night signed it. Total lack of compassion and total corporate medicine. Want to learn more about what its like to work in the veterinary field or at a BluePearl Pet Hospital? Wow, were they wrong!! BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Northville, Novi, Oak Park, Plymouth, Redford, Royal Oak, South Lyon, Taylor, Walled Lake, Westland, West Bloomfield and Wixom communities. IMO and in my experience they are all about taking your money and taking advantage of your grief and love for your pet. They're going in, turning a quick $$ and running away with the money!! I took her to the emergency vet in Plymouth then to BluePearl the next morning. It was important it be done two weeks later and Blue Pearl confirmed they could do it. It was so hard to let her go. Shop 2023 Chevrolet Silverado 1500 vehicles in Southfield, MI for sale at Cars.com. I cant believe she didnt call me back. Our dog 'coughing' but they never tested for worms of which on serious level can cause your pet to cough. I have an 11 week puppy and she puked several times in the evening. Contact our hospital team at 248.354.6640 or [emailprotected]. This place is not always pet oriented or customer oriented. He let me know that the critical care doctor would take over and call me in a few hours. She was released approximately 12 hours too soon. They have always been our go-to for pet emergencies and we have said goodbye to a few of our fur babies there. So I got the second opinion I wanted and the cost was zero ! After going over some options, they suggested euthanasia, taking her to a clinic to have her bladder drained under sedation to buy time, ultrasound (which could provide answers, but no treatment, or taking her to an emergency clinic. A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. He had a long list of health problems and the doctor and staff were extremely careful with him, as he was very sick and old. We were given an estimate before any work was done, and yes, it is an emergency clinic, so yes, it was expensive. More pets will die in this hospital. I ordered a refill for him on one week and when I didn't pick it up the next week they called me. They decided this without ever seeing the dog. I chose to put down my 3 year old dog because I couldnt stand to see her struggle and suffer. Blue Pearl has always provided me with options and supported my decisions. They treat them like a DOLLAR SIGN--nothing more! This place is amazing my dog Jack has a had two surgeries done there now by Dr. Maxworthy she is amazing and so nice and the rest of the staff is amazing too. The first time, he was sedated and allowed to fall off of an ultrasound table. There was never a card or an "I'm sorry for your loss" on behalf of that clinic or it's sorry excuse for a clinic manager. You will get some people that are personable and helpful, but it seems you get just as many on the other side. We've also been through ER a couple times, the visits were okay but each time it has always been at least a 2 hour visit. ** Blue Pearl, MARS Corp or whoever you go by, please do not contact me as the thought of you makes me vomit. $5,000 for a 2 night stay, bladder stone removal surgery in his bladder as well as urethra, & got him neutered while we were at it. If your pet requires a veterinary specialist, we are ready for that too. He is home resting now. Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. They wanted to treat her pain and fluids. We were there for 3 hours for them to tell me that she had pancreatitis. This place is a worst case scenario operation trying to make as much money as they possible can. Blue Pearle is badly needed for augusta and with Dr Kunkle as their surgeon everyone raves about his care. They actually "RECOMMENDED" this as a course of treatment!!!! Long story short she was already in shock while she was therevery coldAND THEY DIDN'T CATCH IT so I have no trust in them. Unconscionable. We believe in investing in innovations that can help achieve accurate diagnosis and increased positive outcomes for our patients. If your vet refers you, demand another place! I was sent home and waited . The next morning, I was told and additional $700.00 was required. Go somewhere else. Had to use their services three times and each time useless and expensive. A few minutes of your time may stop the corporation and their despicable board of directors. I took my boy Wesley to blue pearl for emergency. I highly recommend Blue Pearl! I spent just under $2000 for the surgery (not to KEEP YOUR PETS AWAY! I also would like to give credit to the tech or assistant named Theresa. Thank you for everything! 3 days after the surgery his tear gland came out and I spent an additional $80 for new eye drops, and was recommended to keep his original 2 week follow up appointment with the vet who did his surgery. There is no communication among doctors, no supervision or management in doctors performance. Im honestly surprised theyre even still open- they shouldnt be. OVER-CHARGE and they look at the WORST CASE SCENARIO to MAKE MORE MONEY! Yelp users havent asked any questions yet about BluePearl - Southfield. All they care about is the almighty dollar and if you can PAY. Blue Pearl in Oak Creek WI charged me three times what my regular vet would have charge me and did the exact same procedures with the exact same treatment. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. You could My cat was hurt multiple times by the staff at Blue Pearl. We left. I ordered a refill for him on one week and when I didn't pick it up the next week they called me. They saved my babys life. They were not optimistic! My son was charged almost $1000 for them to wrap Coban and a plastic piece around his dogs leg that wasnt even properly done didnt keep the dogs knee immobile. I prefer a clean, not fancy but professional looking clinic where the staff actually cares about the pets and their caretakers and try to keep costs reasonable so we can do our best for our fur babies. 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